The Ainsley Search Group is actively hiring an IT Solutions Specialist/Analyst to work onsite in Richardson, TX supporting a global EMS company. This Specialist will engage with business functions to identify and implement business process improvement opportunities regarding the MRP & IT solutions. This job will work with various IT teams to develop and deliver solutions and provide support/user training on selected systems (for example SFC, ERP and local applications). Experience with Infor software is required.
Responsibilities:
- Support and work with internal teams and community to explore opportunities for the use of IT solutions.
- Understand business requirements and support documentation.
- Work with various IT teams to develop and deliver IT solutions.
- Respond to system problems by analyzing the issue and determining the next course of action.
- Provide system training and provide technical support and troubleshooting for hardware and software issues for the end user.
- Communicate effectively with users to understand and resolve IT-related problems.
- Configure and maintain LAN, VPN, firewall, and other network components.
- Manage computer systems and ensure optimal performance.
Requirements:
- Experience with Infor LN Software.
- Strong customer service skills.
- Good leadership and teamwork abilities.
- Good ability to plan + manage projects and tasks.
- Good communication, documentation (including flow charting) and presentation skills.
- Understanding of an electronic manufacturing environment, materials and processes.
- Understanding of SCM, shop floor control and ERP applications.
- Solid knowledge of the business area to be supported and a solid understanding of its associated business processes.
Job Type: Temp-to-hire
Pay: $44.00 - $50.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Experience level:
- 3 years
- 4 years
- 5 years
- 6 years
Schedule:
- 8 hour shift
- Day shift
- No weekends
Ability to Commute:
- Richardson, TX (Required)
Work Location: In person