Unipac Shipping and Continental Agency stands as a prominent force in the global logistics arena, ocean and air freight, customs brokerage, warehousing, and distribution. We are actively seeking dedicated team players, who are fueled by a passion for cultivating and sustaining customer relationships while consistently exceeding expectations. A career with us means entering a collaborative and professional environment that not only values your contributions but also empowers you to achieve your career goals. Join Unipac Shipping and Continental Agency, where excellence meets opportunity, and together, let's shape the future of logistics.
Job Duties (Ocean Import Customer Service):
- Coordinate with overseas agents, carriers, customs brokers, terminals, truckers, warehouses, and customers to ensure timely release and delivery of freight and empty container return.
- Provide timely rate quotations to overseas agents and customers.
- Process and prepare import documents as required.
- Work with customs brokers for customs clearance.
- Track, trace and update customers regarding arrival, delivery, and shipment status.
- Identify and resolve issues which could delay release or delivery of freight.
- Provide accurate and timely billing and invoicing of shipment.
- Develop and maintain strong relationships with overseas agents, carriers, truckers, warehouses and customers to provide the best service possible to our customers.
Required Experience (Ocean Import Customer Service):
Minimum one (1) year experience in international freight forwarding and customs clearance. However, candidates with experience or coursework related to International Business, Supply Chain Management, Transportation and Logistics are encouraged to apply.
Required Language (Ocean Import Customer Service):
Read, write, and speak English fluently. Bi-lingual in Mandarin, Vietnamese, Korean, or Japanese is a plus.
Benefits Package (Ocean Import Customer Service):
Medical, dental, vision and life insurance | 401(k) with employer match | Personal days, sick days, and vacation days | Annual Bonus
About the Company:
Established in 1985, Unipac Shipping is a full service logistics company specializing in ocean, air, and inland transportation, warehousing and distribution, as well as project and exhibition cargo. We currently have offices in California, New York, Missouri, China and the United Kingdom.
Job Type: Full-time
Pay: $22.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- freight forwarding or customs brokerage: 1 year (Preferred)
Language:
- any Asian languages (Preferred)
Work Location: In person