Are you looking for a great company with great people, a place you can retire from someday? If a position where you can directly impact the success of an organization and share in that success as an Employee Owner sounds like a refreshing opportunity, then check us out. Together we build our future!
Cogent is currently looking for a bright, self-driven individual to help coordinate and schedule field service work for our Fenton Missouri branch. This position will be responsible for the coordination of the entire service process from beginning to end. This position plays an integral part in the overall operation of the company.
What we value:
- Intelligent, entrepreneurial, and industrious individuals looking to apply themselves creatively
- Individuals who are comfortable speaking up, sharing ideas, and driving change
- Energetic teammates looking for more than just a job to pay the bills
- Passionate individuals who naturally do more than is asked
Essential duties of this position are:
- Prepare and distribute timely service estimates
- Interpret commitments made to customers by other company employees and clarify when there is confusion or ambiguity
- Responsible for the procurement of all parts, equipment, and tools needed for each job
- Utilize the support and coordinate the work of the service department to ensure each service job is managed with excellence
- Prioritize tasks based on customer needs (internal and external)
- Monitor quality from project planning through service completion
- Process service-related warranties and returns to vendors in a timely manner
- Develop and maintain solid relationships with customers both internal and external
- Communicate directly with customers in regard to scope, schedule, and cost
- Manage schedules for technicians and other field-service related personnel
- Embody and exhibit Cogent's core values on a daily basis
Job Type: Full-time
Pay: $23.00 - $30.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person