Manager of Gas Station Operations assists the Director in overseeing the operations of the travel.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Maintains a good working relationship with the QSR Franchise Representatives from our Region.
- Maintains a good working relationship with the Chevron and Flying J Pilot Representatives from our Region.
- Ensures compliance with all Brands to include Chevron, and Flying J.
- Keeps current on all certifications for the aforementioned Brands.
- Oversee the Travel Center.
- Provides leadership for the department’s Human Resources responsibilities to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect, and employee satisfaction; quality hiring, training, and succession planning processes.
- Use provided tools to assess and improve department’s performance.
- Ensure local, state, and federal regulatory compliance to include diesel transactions, permitting and proper functionality of truck scale.
- Ensures all Gas Pumps are working properly each day.
- Understands and corrects all Alarm related issues.
- Ensure all Audit Exceptions are addressed timely and accurately.
- Prepares and submits the required daily, weekly and monthly reports.
- Manage the recruiting function for the department to include interviewing, hiring, onboarding and scheduling training of all new hires to include C certification.
- Maintain employee scheduling.
- Supervise staff and responsible for store operations during shift.
- Use provided tools to assess and improve each site’s performance.
- Take measures to preserve the safety of employees and all others in the work location.
- Make timely money drops and maintain cash drawer at or below maximum level.
- Accepts, verify and document store deliveries.
- Perform the duties of the department as the need arises.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations.
- Must be detailed oriented, able to analyze information and able to work independently in a changing environment.
- Must possess skills in areas of computer operation, planning, directing, communication and time management.
- Must be able to carry out management responsibilities in accordance with the organization’s policies and procedures.
- Must possess ability to hire and train employees; planning, assigning, scheduling work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Must possess strong leadership and analytical skills.
- Requires excellent communications skills, both verbal and written.
- Must demonstrate self-confidence, energy and enthusiasm.
- Must be able to work varied times and varied days off depending on job demand.
- Physical demands required the ability to regularly sit, stand and walk for various lengths of time.
EDUCATION and/or EXPERIENCE
- High School Diploma or GED
- Minimum 2 years of high volume customer service and cash handling skills required, preferably in a similar environment.
- Minimum 2 years of management experience required, preferably in a high volume fuel station or travel center or fast paced guest service environment.
CERTIFICATES, LICENSES, REGISTRATIONS
- A, B, C Gas Station Operation Certificates, Chevron and Flying J Certification
- Clark County Health Card
- Alcohol Awareness Certification
- Driver License
LANGUAGE SKILLS
- Must be able to effectively communicate in English.
- Strong Excel knowledge
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
COMPUTER SKILLS
Must have Microsoft Office experience and basic computer skills.
The above job analysis is for the sole purpose of complying with the Americans with Disabilities Act and is not to be construed to include all employees employed in each job classification. The Employer reserves the right to change the requirements of each job analysis as changes in business and/or technology dictate. All weights, distances, and measurements cited in this job analysis are approximations.
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