Join Our Team as a Returned Goods Authorization (RGA) Specialist!
Are you looking for a dynamic role in a global company where your contributions make a tangible impact? At Rain Bird, we are seeking a motivated and detail-oriented RGA Specialist to join our team. If you thrive in a fast-paced environment and have a knack for problem-solving, we want to hear from you!
Position Responsibilities:
As an RGA Specialist, you will play a crucial role in ensuring our products are managed efficiently and our customers are satisfied. Your key responsibilities include:
- Processing Returned Goods: Manage the entire RGA process, from receipt and identification to quantity verification, data entry, and customer credit processing.
- Logistics Coordination: Distribute and dispose of processed items to our global manufacturing sites or designated locations in the Southpoint warehouse.
- Mail Management: Sort and deliver incoming mail and packages, ensuring timely and accurate distribution.
- Adaptable Team Player: Take on additional tasks as assigned, showcasing your flexibility and dedication to the team.
Minimum Qualifications:
We are looking for candidates who meet the following criteria:
- Physical Capability: Able to lift up to 25lbs regularly and 40lbs occasionally.
- Technical Skills: Proficient with office equipment and basic database management.
- Communication Skills: Strong command of English, both oral and written, with excellent customer service skills.
- Organizational Skills: Outstanding time management, organizational abilities, and a team-oriented mindset.
- Interpersonal Skills: Excellent communication and interpersonal skills, with an enthusiastic, self-starting attitude.
- Independence: Ability to work effectively with minimal supervision.
- Education: High school diploma or equivalent.
Desired Qualifications:
While not required, the following qualifications will set you apart:
- Software Proficiency: Knowledge of MS Office (Word, Excel) and experience with PeopleSoft applications.
- Industry Experience: Previous experience in a seasonal business environment.
- Creativity and Flexibility: Ability to thrive in a dynamic, fast-paced setting with a creative and adaptable approach.
Why Join Rain Bird?
- Global Impact: Contribute to a company with a worldwide presence and a reputation for excellence.
- Collaborative Environment: Work with a team of passionate professionals dedicated to innovation and success.
- Career Growth: Opportunities for professional development and advancement within the company.
- Dynamic Workplace: Enjoy a role that offers variety and the chance to make a significant impact.
Rain Bird is an Equal Opportunity Employer
Job Type: Full-time
Pay: $17.00 - $18.50 per hour
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Education:
- High school or equivalent (Required)
Work Location: In person