Overview:
The Comfort Inn in Monahans, TX are seeking a dedicated Front Office Manager to oversee the daily operations of our front desk and ensure exceptional guest experiences. The pay range is based on experience. If you have a passion for hospitality and possess excellent customer service skills, we invite you to join our team.
Duties:
- Manage all front desk activities, including check-ins, check-outs, and reservations
- Supervise front desk staff and provide training as needed
- Handle guest inquiries, requests, and complaints promptly and professionally
- Ensure compliance with hotel policies and procedures
- Coordinate with housekeeping and maintenance departments to ensure guest satisfaction
- Conduct night audits and prepare daily reports
- Utilize phone systems efficiently to manage incoming calls
Qualifications:
- Previous experience in hospitality management or a similar role
- Strong customer service and guest relations skills
- Proficiency in front desk operations and hotel management software
- Bilingual proficiency is a plus
- Ability to work flexible hours, including evenings and weekends
- Excellent communication and organizational abilities
Join our team as a Front Office Manager and be part of creating memorable experiences for our guests in a dynamic hotel environment.
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work setting:
Work Location: In person