Full job description
APPLICATION PROCEDURE AT BOTTOM, AUTO REJECTION IF NOT FOLLOWED.
Our Mission
We’ve been in business for 15+ years and photographed 1000+ individuals and families. We are known for delivering luxurious and transformative photographic experiences (think feeling so beautiful that our clients routinely cry when they see their pictures). For our boudoir ladies, we want them to feel completely confident and beautiful not only in their session but every day when they look at their gorgeous pictures. For our family clients, we want to capture their authentic love and connection so that every member of their family feels seen and understood. Finally, for our commercial clients we provide professional guidance, photos and video so that their business looks the same online and in person - authenticity.
Our Core Values
Trust: we are caretakers of legacy and we act accordingly. Service: we serve with passion and purpose. Quality: we deliver exceptional experiences and art pieces.
Job Overview:
We are looking for a Booking Agent skilled in lead conversion and sales to manage client interactions and maximize booking opportunities. Your primary role will be to convert client inquiries into confirmed appointments. That means that you will need to use some sales skills, objection handling, confidence, a strong work ethic, and superior customer service to meet your weekly goals. We are big on accountability and metrics so you will have clear expectations on what you need to get done and how to get there. Role expansion is possible in the future for the right candidate.
Key Responsibilities:
- Actively convert inquiries into booked photo sessions through effective sales techniques.
- Schedule and manage the studio calendar to optimize client bookings and studio operations.
- Provide exemplary customer service, offering detailed information on services, packages, and promotions to encourage booking decisions.
- Maintain accurate records of all client communications, bookings, and follow-ups.
- Collaborate with team to understand client needs and improve service offerings.
Qualifications:
- A people person; you like listening to people and being encouraging. We want you to be able to have a great conversation over the phone and texting. This means a bubbly personality but you also know when to listen not talk.
- Strong sales acumen with a proven track record in lead conversion. We have goals and expectations and we are a winning environment. The right teammate wants to surpass those expectations.
- Experience in customer service or sales, preferably in a high-touch environment.
- Proficient with CRM software and scheduling tools. You’ll also need a laptop and stable internet connection. All your work is on the computer so we need you to be really comfortable with that. You also need a quiet environment for calls.
- Ability to work independently and as part of a team in a dynamic setting.
Why Join Us:
- Competitive hourly pay. $15-20 per hour with potential bonuses.
- Remote work.
- We need 2-3 hours a day, M-F between 9-5. You will have time for other pursuits and we want this to fit into your life.
- Opportunities for professional development in a growth-focused company.
- A creative workplace dedicated to innovation and quality.
- Engage with a community of clients who value artistry and experience.
Application Process:
To learn more about us, check out https://www.debbieleanne.com/ and any of our social media pages. In addition to being a detailed person, you must follow systems and processes. In fact, just to prove that you are detail oriented and can follow procedures, when you apply for this position in the subject line of the email you MUST include “I’m the Booking Agent You’ve Been Waiting For” in the subject line. Yep, that’s our little trick to sort out the people who blanket send their resume to anyone and everyone, from the folks (that’s you) who are truly interested in this position. Email your resume to debbie@debbieleanne.com (remove the gap in the email addresses)
Let’s see how well you can follow directions.
One thing that will give you a BIG leg up is to send a quick video along with your resume (in fact, everyone who works here did this). In your video tell us why you think you’re perfect for this job and why you will rock this position.The video is purely for us to get a sense of your personality.
We are looking to bring our new colleague on board as soon as possible, but we will spend the necessary time to find the best fit both in abilities and culturally.
Job Type: Part-time
Pay: $15.00 - $25.00 per hour
Expected hours: 10 – 15 per week
Benefits:
Schedule:
Supplemental pay types:
Work Location: Remote