Kellum Family Medicine in Schertz Texas is looking for our next Medical phone operator/scheduler to join our growing team. We are requiring that you have no less than 1-year of experience in working as a call center phone operator with excellent communication skills and computer knowledge. The right candidate should possess the ability to multitask and have the ability to work in a fast-paced, high volume environment while providing the highest level of patient care and HIPAA guideline adherence. Bilingual a plus.
Job duties:
· The successful candidate must present themselves in a professional and friendly manner when communicating with patients and staff.
· Greets patients with an enthusiastic and friendly tone, good at problem solving and finding resolutions for incoming callers.
· Verifying and updating patient’s insurance and demographic information.
· Schedule new and existing patients.
· Collect payments from patients as needed
Job Type: Full-time
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person