Job Summary:
We are seeking a highly motivated and experienced Floor Manager to join our team. As a Floor Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and maintaining a positive and efficient work environment. If you have a passion for the restaurant & hospitality industry and thrive in a fast-paced hospitality setting, we want to hear from you.
Responsibilities:
- Manage and supervise the front-of-house staff, including servers, hosts/hostesses, and bartenders
- Ensure that all guests receive prompt and friendly service
- Train new employees on company policies, procedures, and service standards
- Monitor dining room activity to ensure efficient seating and timely service
- Handle customer complaints or concerns in a professional manner
- Collaborate with the kitchen staff to ensure smooth communication and coordination between the front-of-house and back-of-house teams
- Maintain cleanliness and organization of the dining area, including tables, chairs, and restrooms
- Implement health and safety protocols to ensure compliance with food handling regulations
Qualifications:
- Previous experience in food service management or restaurant management is required
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication and interpersonal skills
- Knowledge of culinary techniques and food presentation standards
- Familiarity with POS system is a plus
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
We offer competitive pay based on experience along with opportunities for career growth within our organization. If you are passionate about the restaurant industry and have the skills necessary to excel as a Floor Manager, we encourage you to apply.
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per year
Benefits:
- Employee discount
- Paid training
Experience level:
Restaurant type:
- Bar
- Casual dining restaurant
- Fast casual restaurant
Shift:
Work Location: In person