Job Description
1. Help customers with questions and complaints, give customers information about products and services, take orders, and process product exchange or returns.
2. Record repair work orders detail and process them to the machinist.
3. Prepare information and photos of refurbished products for the sales team.
4. Other job duties as assigned.
Qualification
1. High school diploma or equivalent. Bachelor’s degree preferred.
2. Fluent in Mandarin and English, with effective communication skills in multicultural settings.
3. Good communication skills. Be patient, polite, professional, and actively respond to customer demands. Attention to detail and accuracy.
4. Interested in electric bicycles, able or willing to learn basic ebike related knowledge.
5. Desire to participate in an active, fast-paced, hands-on work environment.
6. Must be able to multi-task and demonstrate strong organizational skills.
7. Excel experience with intermediate knowledge of formula definitions.
Job Type: Full-time
Pay: $3,500.00 - $4,000.00 per month
Benefits:
- Health insurance
- On-the-job training
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Relocate:
- Industry, CA 91748: Relocate before starting work (Required)
Work Location: In person