**Job Summary:** We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. **Responsibilities:** - Handle incoming customer inquiries via phone, email, and chat - Assist customers with product information, pricing, and availability - Process orders, returns, and exchanges accurately and efficiently - Resolve customer complaints in a professional manner to ensure satisfaction - Conduct outbound calls to follow up on customer inquiries or issues - Perform data entry tasks to update customer records and information **Experience:** - Proficient in English; multilingual abilities are a plus - Strong communication skills with the ability to articulate information clearly - Experience in outbound calling and sales is advantageous - Excellent phone etiquette and customer service skills - Bilingual proficiency in Spanish is preferred - Prior experience in data entry and customer service roles This position offers the opportunity to work in a dynamic customer service environment where you can utilize your language skills and passion for helping customers. If you are a dedicated individual with excellent communication abilities, we encourage you to apply for this rewarding Customer Service Representative role.
Job Type: Full-time
Pay: Up to $20.00 per hour
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Work Location: In person