In the Colville Shop our Parts Clerk is responsible for receiving, storing, and issuing automotive, mechanic, and heavy duty equipment parts into our warehouse. As an Shope Parts Clerk, you may interact with a dealerships, auto mechanic shops, mechanics or you may work directly with customers. Your role will be to maintain inventory records of spare and replacement parts and equipment and may be required to pick up incoming stock or deliver parts to other locations. Other responsibilities include handling warranty part returns and processing receipts and invoices from suppliers; stocking, shipping, and receiving parts and orders; and billing everything correctly. The Shop Parts Clerk also greet customers and vendors from the parts counter and answer phone calls. In this role you are responsible for performing a combination of general clerical tasks in maintaining the parts inventory for the Colville Shop. Work involves ordering and distributing auto parts, and maintaining parts inventory. The Shop Parts Clerk must produce legible documents of parts orders and distributions.
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Parts knowledge and computer skills
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Able to multi task in a fast pace/high demand environment
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Waiting on customers- either in person or on phone calls
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Pull parts for orders from stock
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Invoice parts
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Re-stock parts inventory
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Maintain parts counter and store
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Putting away incoming freight
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Request parts and supplies from internal and external sources
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Maintain appropriate inventory levels and remove out of code products
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Maintain accurate files and log books
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Respond quickly and accurately to part requests from shop personnel
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Provide superior customer service, in person and over the telephone
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Unloading delivery trucks
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Unload delivery truck to receive and stock inventory
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Issue parts from inventory to work orders
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Issue purchase orders to vendors
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Process warranty cores for return
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Cycle counts of parts inventory
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Review purchase orders and posting invoices
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Restock Inventory
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Tabulates and posts data in record books
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Compiles records and reports
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Records orders for merchandise or service
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Greets and assists visitors
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Provides information to customers, claimants, employees and sales personnel
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Prepares, issues and sends out receipts, bills, policies, invoices, statements and checks
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Receives, counts and pays out cash
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Prepares stock inventory
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Operates office machines such as computer, adding machine, calculator and copier
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Opens and routes incoming mail, answers correspondence and prepares outgoing mail
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Purchases supplies
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Maintains professional appearance and neat work area
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Must be able to maintain a safe, reasonably clean and organized work environment
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Must be able to operate a forklift, certification or previous experience a plus
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Must be able to work basic computer functions and be computer literate
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Other tasks as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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5 or more years’ experience in Auto Parts retail
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Valid Driver’s License and clear Driving Record history
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Must pass pre-employment Drug test and
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Pass post-offer Functional Capacity exam Tier 2 (limited) Physical
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Pass a thorough 7-year Criminal background check satisfactorily
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High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
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One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
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Associate degree (A.A.) or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
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Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
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Data entry experience in a vehicle maintenance/parts environment preferred
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Effectively communicate with supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
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Install or replace machinery, equipment, and new or replacement parts and instruments, using hand or power tools.
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Ability to read and comprehend simple instructions, short correspondence, and memos.
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Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
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Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence.
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Ability to speak effectively before groups of customers or employees of organization.
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Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.
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Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.
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Ability to apply concepts of basic algebra and geometry.
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Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
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Ability to deal with problems involving a few concrete variables in standardized situations.
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Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
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Ability to deal with problems involving several concrete variables in standardized situations.
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Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
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Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Must be able to be on feet 10-12 hours a day
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Perform physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
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Must exhibit manual exhibit manual dexterity to operate equipment.
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Be able to see and read printed material with or without vision aids; hear and understand speech at normal levels
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Speak in audible tones so that other may understand clearly in person and on the telephone; ability to understand and follow oral and written instructions
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Physical ability to bend, stoop and reach overhead.
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Must be capable of pushing/pulling 50 pounds; lift/move up to 50 pounds for at least 50 feet.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.