Position Summary: The Care Navigator will play a crucial role in ensuring seniors with cognitive and physical challenges and their family care partners have the resources, support, and education to achieve quality of life goals. This position involves coordinating services, providing one-on-one coaching, creating personalized care plans, supports advance care planning, navigating resources, and facilitating a variety of support groups and education classes. The ideal candidate will have a strong background in dementia care, excellent communication skills, and a shared passion for enhancing quality of life and sparking joy.
Key Responsibilities:
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Facilitate Assessments and Care Coordination:
- Conduct comprehensive intake assessments to identify clients' needs to develop personalized care plans and align with the various programs and services offered by OCC
- Facilitate access to community resources, support groups, and other relevant services for patients and their families
- Develop and oversee individualized care plans for dementia patients, ensuring all aspects of their physical, emotional, and social needs are addressed.
- Conduct comprehensive assessments of patients’ needs and preferences, working closely with other interdisciplinary team members, caregivers, and family members.
- Facilitate continuing touch points with assign case loads
- Family and Caregiver Support:
- Provide education and resources to patients, families, and caregivers about dementia, treatment options, and available support services.
- Offer emotional support
- Provide support, education, and problem solving to identify strategies for care challenges
- Facilitate a variety of supports groups
- Communication and Advocacy:
- Act as a liaison between clients, families, healthcare providers, and community services to facilitate effective communication and care coordination.
- Advocate for clients' needs and preferences in all aspects of their care
- Program Development and Implementation:
- Collaborate with The Hub's team to develop and implement programs that address the cognitive and physical challenges faced by our clients.
- Monitor and evaluate the effectiveness of programs and make recommendations for improvements.
- Training and Education:
- Facilitate community education classes for caregivers and professionals
- Data and Reporting:
- Responsible for day-to-day collection of data needed for outcomes measures, evaluation, and reporting to stakeholders.
- Community Engagement:
- Maintain up-to-date information on community resources and evolving trends in the field of Gerontology.
- Establish and maintain strong relationships with key stakeholders, including clients, partners, and vendors.
- Support OCC’s fundraising efforts and special events.
- Perform job-related duties as deemed necessary by the Chief Operating Officer/President and CEO.
Qualifications
- Must be 21 years of age or older
- Case Management: Experience in case management, including developing care plans, coordinating services, and advocating for clients.
- In-depth knowledge of dementia, including its progression, treatment options, and impact on patients and families.
- In-depth knowledge of community resources
- Interdisciplinary Collaboration: Experience working within interdisciplinary teams, including healthcare providers, caregivers, and community resources
- Must have Problem Solving Skills
- Bachelor’s degree in Social Work, Gerontology, Family and Human Development, or a related field
- Must pass DPS clearance and pass a background check
- Proficient computer skills
- Wholeheartedly embrace our values of respect, collaboration, and innovation
We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join our dedicated team and make a difference in the lives of older adults with cognitive and physical challenges, specializing in dementia care!