MORGANTOWN UTILITY BOARD (MUB)
JOB POSTING
JOB VACANCY TITLE: Customer Service Representative I
LOCATION: Main Office
POSTING DATE: 06.20.24 CLOSING DATE: 07.03.24
SALARY: $15.00 per hour STATUS: Non-Exempt
BENEFITS OF BECOMING A MUB EMPLOYEE:
Excellent Compensation Package 11 Paid Holidays
Paid Time Off (Sick and Vacation Days) Pension Fund and 457(b) Savings Plan
Company Paid Continuing Education Life/Work Balance - Hours 8-4:30pm
Monday – Friday (No Weekends) Dental and Vision Coverage (Guardian)
Medical (PEIA) Single Coverage at to employee; Family Coverage at low cost
DESCRIPTION / RESPONSIBILITIES:
Duties include, but are not limited to the following:
· Receiving incoming telephone calls, routing, and taking messages as applicable
· Reviewing customer accounts and resolving issues
· Processing mail
· Support Customer Service Representatives and Supervisor as directed
REQUIREMENTS:
· Possess the ability to work under supervision and work well with others
· Applicant should be well organized and detailed oriented
· Personal appearance and communication skills are important due to the level of involvement with the public
· Demonstrate the ability to consistently interact with the public in a cordial manner
COMPLETE APPLICATION ON www.mub.org/mycareer
BENEFITS AT HIRE: Participation in Pension Fund
BENEFITS AT 3 MONTHS: Sick and Vacation days, Health, Vision, Dental, and Life insurance. short and long-term disability, medical flex spending account, and optional Deferred Compensation Plan.
It is the policy of the Utility Board to provide equal employment opportunity without regard to race, color, religion, sex, national origin, age, disability, or veteran status. All employment decisions are made on the basis of individual merit and objective job qualifications.
Job Type: Full-time
Pay: $15.00 per hour
Expected hours: 37.5 per week
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Shift:
Weekly day range:
Work setting:
Ability to Commute:
- Morgantown, WV (Required)
Work Location: In person