Customer Support & Sales Representative
We are seeking a friendly and professional Customer Support & Sales Representative to greet and assist our customers in person or on the phone with their equipment rental and sales needs.
Job Type: Full-time
Schedule: Day shift, Monday to Friday, alternating Saturday 7am to 12pm
Location: Kahului, Maui
Remote Work: No
Minimum Qualifications:
Education:
- High School Diploma or equivalent (GED)
Experience:
- 1 year customer service (retail, construction, landscaping, home improvement, etc.) and cashier experience
(We will train employees on our equipment and services.)
Responsibilities:
Greet walk-in customers and answer customer calls and assist the customers in finding the right equipment or part for their job. Create and review contracts, reservations, bids, sale tickets, etc. and explain details to customers. At the end of rental, process payments and close tickets. Restock supplies and parts in showroom.
Perform misc. administrative tasks to keep office running smoothly.
Performs all duties and interacts with customers and coworkers in a friendly, professional, and courteous manner.
Skills & Abilities:
- Team player with positive attitude.
- Excellent customer service skills. Friendly. Professional.
- Must be computer literate and unafraid to work on the computer – company willing to train.
- Must be able to learn to a wide range of equipment and explain basic use for customers.
- Excellent verbal and written communications skills to effectively communicate with all coworkers, managers, customers, and vendors honestly and respectfully.
- Must be able to work independently and keep manager updated.
- Basic problem-solving skills and basic math skills.
- Mental dexterity to learn and recall various product information and effectively match products/services with customer needs.
- Able to come to work on time as scheduled.
Certificates/Licenses:
Must have valid driver's license and clean driver abstract.
Physical Demands:
Lift up to 25 lbs. occasionally – equipment, supplies, parts; Occasional bend/stoop to restock showroom, hand customer parts they ordered, etc.
Indoor 95% – office work in AC.
Please email or send resume to:
Service Rentals and Supplies, Inc.
147 Kalepa Place
Kahului HI 96732
Service Rentals & Supplies, Inc. is a locally owned and operated family business servicing the families and businesses of Hawaii for 50 years with six stores located on four islands (Maui, Kauai, Oahu, Hawaii island). We offer a wide variety of construction equipment for both homeowners and those in the construction industry.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
License/Certification:
Work Location: In person