The Member Services Associate is responsible for setting the tone and energy of the club, as well as greet and direct members and guest through excellent customer service as they enter and depart the gym. The primary responsibilities include new sales, servicing existing members, responding to inquiries in addition to proactively maintaining a clean environment for our members. The Member Services Associate will generate new leads, new membership sales, renew memberships of existing members. In this role will also partner with management team to deliver club advertisement, campaigns, promotions, club activities, programs and services. Exceptional customer service and effective communication are extremely important in this role.