Job Summary:
We are seeking a Dispatcher/customer service representative to join our team. The ideal candidate would be able to work weekend shifts, averaging about 20 hours a week. Applicant needs to be responsible, independent and punctual.
Duties:
- Answer incoming customer inquiries via phone, email and in person
- Coordinate with staff to dispatch drivers to calls
- Provide accurate information regarding services, and pricing
- Maintain a high level of professionalism and customer satisfaction at all times
Skills:
Required Skills:
- Proficiency in using phone systems and customer service software
- Strong communication skills to interact effectively with customers and internal teams
- Knowledge of logistics and transportation management concepts
- Ability to multitask and prioritize tasks efficiently
This position offers the opportunity to work in a dynamic customer service environment where your skills will be valued and developed. If you are a dedicated individual with a passion for delivering excellent customer service, we encourage you to apply.
Job Type: Part-time
Pay: $16.00 - $18.00 per hour
Expected hours: 20 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekends only
Experience:
- Dispatching: 1 year (Preferred)
Ability to Commute:
- Taylor, MI 48180 (Required)
Ability to Relocate:
- Taylor, MI 48180: Relocate before starting work (Preferred)
Work Location: In person