Summary:
Provide excellent customer service and assist guests with any golf or resort related services.
Responsibilities:
· Promptly answer telephone calls using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information
· Answer questions regarding resort facilities and services, directions, etc.
· Schedule tee times
· Resolve guest issues using good judgment
· Answer basic merchandise questions for guest and other departments of the resort
· Maintain the driving range (set up, tear down, and picking the range balls)
· Maintain and inspect the golf cart fleet before and after each use
· Maintain and inspect all rental equipment before and after each use
· Assist with tournament/outing operations
· Assist customers with their equipment
· Act as the starter/ranger when needed
· Maintain a clean and inviting Pro Shop
· Open and close Pro Shop
· Assist Golf Pro/Manager with any other golf or resort matters when requested
Qualifications:
Must be 18 to apply
Position is seasonal
· Ability to access, read and accurately input information using a moderately complex computer system
· Basic math, reading, writing and computer skills
· Ability to establish and maintain effective working relationships with fellow employees, customers and patrons
· Ability to be active and work on your feet for long periods of time
· Ability to follow written and or verbal instructions in a timely manner
· Possess an extensive knowledge of the aspects of golf and be able to answer related questions
· Ability to lift 50 lbs
· Golf experience is helpful
Job Types: Full-time, Part-time, Seasonal
Pay: $14.00 per hour
Expected hours: 24 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
- Rotating weekends
- Weekends as needed
Experience:
- Customer service: 2 years (Required)
- Golf: 1 year (Required)
- Golf Pro Shop: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Rothbury, MI 49452 (Required)
Work Location: In person