The Fire Alarm Service Technician is to deliver quality products and services which meet or exceed customer and industry standards, and to achieve customer satisfaction through a unified commitment to job competency and unsurpassed service.
This is an Entry Level Position - but the more RELATED experience you have to the Fire Alarm Service field the better. ** Technical School Graduates - definitely should apply.
Essential Job Functions:
- Perform routine service as assigned (includes replacing detectors, changing flex loops, replacing initiators, replacing manual pull stations, etc.)
-
Perform routine maintenance and inspection of engineered systems. Including Halon, Industrial Dry Chemical, Clean Agents, and CO2's. Examine systems to locate problems such as loose connections or broken insulation
-
Test backup batteries, keypad programming, sirens, etc., to ensure proper functioning and to diagnose malfunctions. Repair circuits and sensors
-
Perform panel replacements when necessary. Mount and fasten control panels, door and window contacts, sensors, etc., and attach electrical and telephone wiring in order to connect components
-
Read/follow blueprints, electrical layouts and building plans. Able to determine materials required for jobs
-
Feed wires/cables through access holes, roof spaces, and cavity walls to reach outlets
-
Adjust sensitivity of units based on room structures and manufacturer's recommendations, using programmable keypads
-
Keep informed of new products and developments. Attend in-house training sessions and manufacturers' training as assigned and/or required
-
Accurately complete and return all field paperwork on time, including calling in times worked daily
-
Be available for off-hour emergency service calls and the on-call schedule assigned
-
Report all accidents, mishaps and/or customer complaints immediately
-
Keep company issued vehicle clean, neat, and organized. Return unused parts and equipment to the warehouse upon completion of job
-
Work cooperatively with other departments within the company and with fellow coworkers
-
Interface with customers to explain work to be performed, answer their questions and address their concerns in a knowledgeable and respectful manner
-
Provide accurate and complete information on reports and quotes
-
Manage time including time on the job as well as time on road to job sites
-
Return all tools, equipment and unused products and materials along with the appropriate paperwork to the warehouse/shed upon the completion of the job
Skills, Knowledge and Abilities:
- Ability to work independently with limited supervision
-
Demonstrate integrity, honesty
-
Mechanical skills and aptitude
-
Proficient in basic computer skills
-
Demonstrate problem-solving skills
-
Strong communication skills (written and verbal). Able to interact with all levels being served
-
Represent the company in a professional, credible manner in speech, written communications and appearance
-
Able to adapt behavior to different people and situations. Be flexible by adjusting interpersonal approaches appropriate to the manager/employee
Experience/Education:
- Required: High School Diploma or Equivalent
- Required: Valid Driver's License and clean driving record
Physical Demands/Working Conditions:
- Regular and Timely Attendance
- Must be able to stand for long periods of time (up to 4 hours) without a break
-
Position requires bending, twisting, stooping, climbing
-
Must be able to lift 50 pounds frequently and up to 100 pounds occasionally
-
Position requires pushing and pulling up to 25 pounds frequently and 40 pounds occasionally
-
May be exposed to temperature changes, heights, small spaces including confined spaces
-
Ability to distinguish colors and use hands for repetitive fine manipulation frequently
-
Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus
-
Must pass initial and random substance abuse tests