Program Overview: SacYAPI works hard as an inter-agency team to support folks ages 12-24 who may be experiencing any kind of housing instability or homelessness. Through system navigation, landlord/roommate mediation, warm hand-offs to appropriate services, family reunification, and other creative solutions, SacYAPI strives to advocate for and guide youth towards greater housing stability and healing.
Qualifications:
- Maintain a strength-based perspective.
- Provide diverse services to diverse people.
- Treat others with respect and courtesy, striving for open and honest working relationships.
- Maintain high ethical standards when dealing with others.
- Demonstrate good judgment and common sense.
- BA or BS degree from an accredited college or university, preferably with a major in behavioral science, and/or 2-3 years experience in the human services field, OR equivalent experience (lived experience counts).
- Ability to work with adults or youth with low income from diverse social and ethnic backgrounds who have a history of homelessness.
- Demonstrated knowledge of Housing First and Trauma Informed treatment framework.
- Professional experience working with clients who have AOD dependencies, mental health diagnoses, domestic violence histories, issues with abandonment, and abuse.
- Ability to access community-based services and to collaborate with other service providers.
- Good writing and analytical skills.
- Strong organizational skills.
- Ability to work independently, make effective decisions and utilize supervision as needed.
- Ability to work collaboratively in a team setting.
- Ability to multi-task and set priorities.
- Has a clean driving record, licensed and registered car, and proof of insurance.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required.
Essential Duties and Responsibilities:
- Provide whole system advocacy as well as direct service case management
- Provide assessment of services needed to keep or secure housing
- Assist youth in navigating the housing, mental health, foster care, and benefits systems as it pertains to housing
- Assist disconnected youth in becoming document ready for housing services
- Participate in bi-weekly case conferencing to evaluate youth who are on the coordinated entry list and discuss housing openings
- Provide a warm hand off to other service providers
- Identify and approve one-time expenditures to ensure that housing is secured or maintained
- Provide mediation between youth and landlords, youth and families, roommates, etc
- Follow-up on housing placement at 6 months and a year to determine stability of housing placement
- Enter data into both ETO and HMIS
- Provide consultation and support to families and fictive families to ensure safety and comfort of the housing placement
- Attend the following meetings (occur various times during the month): DHA case conferencing, TAY case conferencing, P&I work group meeting, P&I team meeting, Homeless Youth Task Force, and other community efforts
- Provide crisis intervention, referrals, and collaborative consult with any service providers working with clients.
- Serve as a role model to guiding clients and facilitating appropriate behavior regarding daily living skills, self-care, personal interaction, social relationships and constructive time management.
- Other duties as assigned by the Program Manager.
Client Engagement
- Complete initial assessment
- Ability and willingness to meet youth where they are located in the community
- Identify support network for the youth
- Transport client to appointments necessary to complete documentation readiness
- Identify the ongoing services that will be provided by P&I, or by a warm hand-off to another service provider.
Milieu Management
- Keep the work area uncluttered and organized.
- Facilitate a calm work space and client meeting space.
- Be welcoming and engaging with every client that comes your way.
- Ensure that your clients know when you are available for drop-in appointments.
- Identify potential crisis situations, and avert the crisis if possible.
Whole Person Case Management
- Assist clients in identifying and building natural supports using a family finding or permanency model.
- Assist clients in accessing resources needed to locate and keep housing
- Provide ongoing assessment of client needs, and adjust the plan as circumstances change.
- Provide referrals to services to address specific needs such as mental health and AOD treatment services.
Discharge Planning
· Once the youth has been connected and intake into a program with more long term case management, the Prevention and Intervention Coordinator facilitates a warm hand-off and transfers care to the permanent case manager. This includes:
1. Coordinating intake.
2. Accompanying youth to the intake when at all possible.
3. Communicating with the youth and the new case manager as to what steps have been taken and what steps still need to be taken. This includes ensuring incomplete support needs are either agreed to be completed by the P&I Coordinator, or to be picked up by the new case manager.
4. Clearly defining what future supports look like for the youth and how they can re-access P&I if necessary.
5. Checking back in with youth within the next 30 days, or as defined by the wants and needs of the youth.
Ready to Rent
- Ensure youth receive ready to rent information from either P&I or from Case Manager
- Review the lease expectations with each client such as quiet times, pets, when guests are allowed.
- Discuss how to be a good neighbor
Paperwork
- Enter each client's services into ETO by the end of month deadline.
- Enter each client admission into HMIS within 24 hours of entrance
- Maintain a paperlist of clients served
Safety
- Identify and report safety hazards to your supervisor.
- Report any workplace accidents to your supervisor immediately.
- Update your client list as specified by your agency
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee frequently is required to use hands to hold objects, writing instruments, or files; and talk and hear. The employee is frequently required to stand, walk, sit, and reach with hands and arms, to use a computer and smell. The employee must be able to climb stairs. The employee must occasionally lift/or move up to 10 pounds. Specific vision abilities required by this job include ability to read, close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This position requires the ability to see, review and share the organizations secure electronic and physical files with other program staff; the incumbent will also have access to the organization’s and other highly confidential information. Because of this, the employee must have the ability to perform the job at the location of the assigned program or field office(s).
The employee frequently will be required to travel to locations within Sacramento County. The employee may on occasion transport clients and help the client (physically and emotionally) navigate government, education, health care and other social service systems. This may require standing in lines, walking up and down stairs and driving and transporting clients to multiple destinations on any given day. and will conduct case management visits within the client's homes or living environment as required.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. While performing the duties of the job, the employee may occasionally work outside in weather conditions and is exposed to vibration while driving a car.
Job Type: Full-time
Pay: $25.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
Ability to commute/relocate:
- Sacramento, CA: Reliably commute or planning to relocate before starting work (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: Multiple locations