Chaz Limited Collision Express, an Alaskan family-owned business since 1978, is seeking experienced Auto Body Collision Estimators to join our team!
A car accident can be terrifying for those who have not experienced one, and extremely disruptive to our everyday lives. Do you enjoy helping people in their time of need? Our team of Estimators specialize in extraordinary customer service, educating our customers through the entire repair process. The ideal candidate works well in a fast-paced environment, both independently and when working as a team, providing accurate automotive repair estimates to our customers. If you have a passion for cars and enjoy helping people, we encourage you to apply!
Responsibilities:
- Promptly greet customers and accurately determine their needs while ensuring a high-level of customer service
- Inspect, analyze, and evaluate damaged vehicles, preparing accurate and detailed estimates for auto body repairs, including labor, parts, and materials
- Communicate effectively with customers about the repair process such as claims processing, payment procedures, repair methods and needs, and expected timeline of repair process
- Capture the sale of repair
- Responsible for ensuring CSI rating of 90% or greater is consistently maintained
- Harbor positive relationships with insurance agents, dealerships, fleet accounts and other customers
- Collaborate and negotiate with insurance adjusters to provide necessary documentation for claims processing
- Inspect all vehicles prior to delivery to the customer, explaining our quality control process and warranty information upon delivery
Qualifications:
- AK Driver License with minimal moving violations
- 2+ years of Customer Service / Sales experience
- Familiarity of Microsoft Office software (Word, Outlook, Excel)
- 2+ years prior experience as a collision estimator or insurance adjuster highly preferred
- Parts Ordering (CCC, OPS, Parts Trader) preferred
- CCCone/Mitchell Estimating experience preferred
Benefits:
Our full-time employees are entitled to a full benefit package to include:
- Medical
- Dental (employer paid)
- Vision
- Short Term Disability (employer paid)
- Life (employer paid)
- AD&D (employer paid)
- 401K
- Paid Training
- Paid Holidays
- Paid Time Off accrual
- Supplemental Insurance options including Accident, Cancer, Disability, Critical Illness, Pet Insurance options, and more
To apply, please respond to this job ad with your resume, or stop in to any of our locations to fill out a job application. We look forward to meeting you!
Job Type: Full-time
Pay: $50,000.00 - $95,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Relocation assistance
- Vision insurance
Day range:
Shift:
Ability to Relocate:
- Alaska: Relocate before starting work (Required)
Work Location: In person