Are you ready to make waves in the shipping industry? Purple Wave is seeking a dynamic Shipping Administrative Assistant to join our bustling team in Manhattan, KS! Dive into a role where you'll be at the heart of our shipping operations, ensuring seamless coordination and customer satisfaction. If you've got a knack for organization, an eagle eye for detail, and stellar communication skills, we want you on board! From data entry to document preparation, you'll be instrumental in keeping our shipments sailing smoothly. Plus, with competitive hourly rates, enticing bonuses, and a comprehensive benefits package, including health, dental, vision, and 401(k) options, your career at Purple Wave is set to surge. Don't miss this chance to ride the wave of success with us - apply today and let's make waves together!
The Shipping Administrative Assistant plays a crucial role in facilitating the smooth operations of Purple Wave's shipping department. This position primarily focuses on data entry and administrative support. The ideal candidate will possess exceptional organizational skills, attention to detail, and excellent communication abilities to ensure customer satisfaction throughout the shipping process.
Responsibilities:
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Assist Purple Wave customers in coordinating the shipment of equipment, ensuring timely and efficient transportation.
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Collect data from internal and external sources
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Answers phone calls and directs callers to appropriate personnel.
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Responds to emails and other digital queries and correspondence.
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Manage administrative tasks related to shipping operations, including data entry, record-keeping, and filing.
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Prepare and organize shipping documents accurately and in compliance with regulatory requirements.
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Assist with the coordinating of removal and delivery of equipment.
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Maintain clear and effective communication channels with customers and carriers, providing updates on shipment status and addressing any inquiries or concerns promptly.
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Conduct post-delivery follow-up with customers to gather feedback, address any issues, and ensure satisfaction with the shipping experience.
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Assist in resolving shipping-related issues or discrepancies.
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Uphold Purple Wave's standards of professionalism, integrity, and customer service excellence in all interactions.
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Undertake additional assigned duties as requested.
Supervisory Responsibilities:
Qualifications:
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High School Degree or GED, with some college education preferred.
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At least one year of experience in a professional office environment.
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Proven ability to work independently and prioritize tasks effectively on demand.
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Demonstrated honesty in all interactions, maintaining integrity in resolving customer complaints.
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Proficiency in using software.
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Excellent attention to detail and accuracy.
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Strong problem-solving and analytical skills.
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Excellent communication and interpersonal skills.
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Ability to work independently and manage multiple tasks and priorities.
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Spanish speaking bi-lingual candidates encouraged to apply.
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Candidates may be requested to complete position specific skills assessments.
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Applicants must be either a U.S. Citizen or eligible to work in the U.S.
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Requires the ability to satisfactorily complete a background check.
Working Settings:
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Full-Time, Hourly, Non-Exempt, eligible for overtime.
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Office hours are 8am-5pm, Monday through Friday, additional hours may be required depending on priorities
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Based in the Purple Wave headquarters in Manhattan, KS
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Prolonged periods sitting at a desk and working on a computer.
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Must be able to lift up to 15 pounds at times.
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Must be able to access various departments of a given location.
Compensation:
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Hourly rate varies based on experience and qualifications, but typically ranges from $17.00 per hour to $19.00 per hour and is paid bi-weekly.
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Monthly Bonus Program - determined by the Company’s monthly revenue result and are paid on a “percent to plan” payout formula. (90% = $300, 100% = $600, 110% = $900, 120% = $1,200)
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Health, Dental, and Vision starting the first of the month after 60 days of employment
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401(k) plan with an employer match up to 4% starting the first day of employment
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Company-paid Life Insurance benefit of $25,000 with options to add more through employee contribution starting the first of the month after 60 days of employment
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Personal Time Off (PTO) annual amount of 120 hours which is prorated based on the number of days between the 60th day of employment and the end of the calendar year. May vary to comply with state requirements.
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Eligible to participate in the Company Employee Stock Purchase Program (ESPP) after 90 days of employment, with enrollment opportunities each May and November.
About Purple Wave
Visit us at: PurpleWave.com
Purple Wave Auction is a leader in the equipment auction industry focusing on construction, ag, fleet, and government equipment. We are a data-driven, quickly changing and evolving, growing organization. Our focus is on marketing the assets we sell for our customers to find the highest quality bidders for the best recoveries for our sellers. We strive to make this transaction Straight, Simple, and Sold. We live daily by our core values of trust, team, care, and passion to be the place people want to work and our customers want to return to for their equipment buying and selling needs for their businesses.
Purple Wave Auction is the largest no-reserve Internet auction company in the Midwest.
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We have over 275 employees, nearly doubling in size in the last three years.
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We have a robust tech team and continue to invest in progressive techniques to enhance our services.
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While working at Purple Wave, you will have the opportunity to help our mission of being the easiest, most straightforward place to buy and sell used equipment.
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Purple Wave empowers its employees to solve problems effectively in a family-run business culture.
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We provide opportunities for continued education as you grow your career with tuition reimbursement. We have a generous benefits package in one of the fastest-growing companies in the area.
Purple Wave is looking for an enthusiastic person to join our growing team to support our customers as we bring our values of Trust, Team, Care and Passion to them.
Purple Wave Auction Core Values:
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TRUST: We are trustworthy…Our business depends upon our integrity and our customer’s ability to trust Purple Wave and its people: to enforce a fair, transparent unreserved auction marketplace; to safeguard their bidding information; to give a full effort on behalf of their asset(s); We are transparent, accountable and fair.
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TEAM: WE ARE A TEAM…We respect, support, appreciate and inspire each other; We communicate and follow-through; We need each other. We do our best work when we work together.
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CARE: WE CARE…We care for our customers. We look out for their best interests. We work hard for them. We “go the extra mile”.
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PASSION: WE ARE PASSIONATE…We are positive, we are enthusiastic, we take pride in our work, we own our responsibilities and we deliver; When we see problems, we fix them. We learn from our mistakes. We improve ourselves and Purple Wave every day; We believe Purple Wave can be the best marketplace for used equipment and we are committed to make it happen.
Equal Opportunity Employer
Equal Opportunity is a Purple Wave, Inc. policy. It is our practice to select the best-qualified candidate for each position in the organization. No employee of the Company will discriminate against an applicant for employment or a fellow employee because of race, creed, color, religion, sex, national origin, ancestry, age, or other physical or mental disability, military or veteran status.
Notice of Background Check
As a condition of your employment, you will be required to sign the Company’s Authorization for Background Check, and to provide the Company with documents establishing your identity and right to work in the United States.