Position Overview:
Drives revenue by providing clients exceptional services through relationship building, sharing style/product information, and presenting a clean, and a safe well-maintained store environment. Consistently achieves individual goals, which support store goals.
Primary Responsibilities/Accountabilities:
- Embraces our values & sets an example through his/her behaviors
- Responsible for compliance with all ANN INC. practices and procedures
- Additional responsibilities as assigned by the Store Manager, Co-Manager, and Sales Leads
Revenue Generation:
- Consistently meets or exceeds divisional, store, and individual financial and credit goals while contributing to the store’s overall goals
Client Experience:
- Provides excellent client service by anticipating the client’s needs, exceeding expectations, and adhering to ANN INC. service experience standards
- Acknowledges, interacts and builds relationships with clients, creates client loyalty and has the ability to multi-task while servicing internal and external clients
- Addresses client concerns, coming to resolution when possible, and involving management where appropriate
- Portrays a gracious, friendly, energetic and engaging manner and is at all times respectful and professional
- Takes ownership, solicits and incorporates feedback for professional growth and development – Consistently receives positive, unsolicited client feedback
- Communicates effectively with store management, store team, and external clients in person, through written correspondence and over the phone
- Builds collaborative and productive relationships by sharing ideas, treats others fairly, with respect, and values differences
- Embraces our values and behaviors and inspires team by leading by example through his/her words and actions – Supports an environment of learning and trust by acting as a positive role model
- Is responsible for compliance with all Company policies, practices and procedures and all federal, state and local laws
Job Type: Part-time
Pay: $11.00 - $13.00 per hour
Expected hours: 20 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person