Front Desk Agent
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints and resolve issues promptly and courteously
- Process payments and maintain accurate records
- Maintain a clean and organized front desk area
At our hotel, we value our employees and offer a supportive work environment. As a Front Desk Agent, you will have the opportunity to interact with guests from all over the world and play a key role in ensuring their satisfaction during their stay. We provide ongoing training and development opportunities to help you grow in your career in the hospitality industry.
If you are passionate about providing exceptional customer service, have excellent communication skills, and enjoy working in a fast-paced environment, we would love to hear from you. Apply now to join our team as a Front Desk Agent!
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed
Work setting:
People with a criminal record are encouraged to apply
Work Location: In person