Our mission at Precision Concrete Cutting (PCC) is to provide the best trip hazard removal service and walkway surveys to our customers. We do this through our patented technology which removes trip hazards from sidewalks, rendering them not only ADA compliant but virtually hazard free. PCC delivers the highest quality in the industry across all facets of our business.
Duties and Responsibilities
The PCC Project Coordinator supports the Delivery and Administration legs of the PCC business ensuring timely project setup and billing from sales to delivery. This person assures project objectives are met by planning and evaluating project activities on an ongoing basis. The Project Coordinator is chartered with continuous improvements in project time, quality, and costs while maximizing customer satisfaction. This person will possess a commanding knowledge of our capabilities and services. Responsibilities include:
- Facilitate the PCC project lifecycle through ongoing training, development, and updates to resources/documentation.
- Adhere to current PCC policies, procedures, programs, products, and services.
- Maintain relationships with existing customers, the PCC delivery team(s), and PCC Sales.
- Assist with updating and publishing weekly schedules for the entire management team.
- Collaborate with Project Manager to deliver project kick-off and closure meetings with customers.
- Collaborate daily with our Delivery Managers, Sales Managers, Field Coordinators and their teams of internal specialists who deliver our professional services to assure effective information transfers and service delivery.
- Perform updates to the project database including assigning and tracking project numbers (Project Tracker).
- Download and update records and documents related to every project (BidBoss Production and OneDrive).
- Update project plans (Calendar/Resource Plan) and produce customer facing documents (Job Sheets) to assure good communication with our delivery team(s) and our customers throughout the project life cycle.
- Manage the customer facing invoice generation/delivery (Project Tracker) and the handoff to accounting.
- Be an effective leader and be able to empower other employees.
Skills/ Requirements
- Ability to understand and deliver on customer needs while mitigating the constraints of the company
- Have strong written communication skills; ability to review contracts and submit bids
- Ability to work independently and maintain a high level of energy to drive business activity
- Effective time management and multitasking skills
- Strong use of verbal communication in person and over the phone
- Ability to manage and lead other employees in a matrix organization
- Smoke free (including e-cigarettes/vaping) and able to pass drug tests (pre-employment and random)
Qualifications
- High School diploma required, Bachelor's Degree preferred
- 5-6 years of proven Coordination and/or Service Delivery experience required
- The ideal candidate will have 6+ years of experience managing and scheduling projects
- Proficient in MS Excel, Word, and PowerPoint
Employee will be provided with a computer, printer, smart phone, access to an office (or home office setup), company vehicles (if needed), and equipment to perform field surveys.
Work Remotely
Job Type: Full-time
Pay: $35,000.00 - $48,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Referral program
Schedule:
- 8 hour shift
- Monday to Friday
Education:
Experience:
- Construction Experience: 1 year (Preferred)
- Project Management: 1 year (Preferred)
Work Location: In person