Regional Business Development Manager
Does Loud Noise, Going Against the Grain, Riding Motorcycles and being a little bit of a Rebel appeal to you? We are looking for a Client Relations Manager to create and nurture long-term relationships with our clients. Those clients are power sports dealers, specifically, those that sell Harley Davidson Motorcycles. You will resolve any issues that arise to ensure customers are satisfied with our services. In this role, you should be an excellent communicator who’s able to grasp customer needs and brainstorm ways to fulfill them. If you have a background in outside sales, client relations and knowledge of our industry, we’d like to meet you. Your goal will be to help us safeguard our revenue while attracting new clients and increasing revenue of both Horsepower Financial and our dealers.
To be clear this is a road warrior position. Based out of Dallas, TX but the assigned territory is changing but can include any US states.
Responsibilities
- Build relationships with key employees among customers
- Develop Dealer Network and influence current dealers
- Create plans to address clients’ business needs
- Advise clients on creating profitable processes
- Schedule regular meetings with customers to ensure they are satisfied
- Act as point of contact for complaints and escalate issues as appropriate
- Help client team up-sell or cross-sell services and products
- Ensure both the company and clients adhere to contract terms
- Study competition to find new ways to retain customers
- Achieve Sales and Revenue Targets
- Collaborate with internal teams (e.g. sales, operations, finance, senior management) to address customers’ needs
- Attract New clients and meeting business development goals.
Skills Needed
- Proven experience as a Client Relations Manager or Business Development Manager.
- Have the ability to influence others
- Proven track record of meeting and exceeding targets
- Have working knowledge in motorcycles and/or powersports.
- Experience tracking relevant KPIs (e.g. customer satisfaction)
- Proficient in MS Office, including word, Excel, Outlook, etc. with working knowledge of CRM platforms.
- A customer-oriented attitude
- Excellent communication and negotiation skills
- Problem-solving aptitude
- Ability to work well with a team
- Love Harley Davidson's brand and culture
- Have a Motorcycle License or be able to acquire one within 3 months of hire.
- Have the ability to travel extensively.
- Only full-time employees.
- A job for which military experienced candidates are encouraged to apply
- Open to applicants who do not have a high school diploma/GED
- Open to applicants who do not have a college diploma
- Have a valid drivers license
Work Remotely
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Achievement-oriented -- enjoys taking on challenges, even if they might fail
- Autonomous/Independent -- enjoys working with little direction
- High stress tolerance -- thrives in a high-pressure environment
Job Type: Full-time
Pay: $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
Travel requirement:
Experience:
- Outside Sales or Dealership: 1 year (Required)
- F&I or Business Dev.: 1 year (Preferred)
License/Certification:
- Auto Driver's Licence. (Required)
Willingness to travel:
Work Location: On the road