Pay Scale: $20.00 - $21.00
Are you a passionate about food, quality, and service? Do you thrive on creating a “Wow” guest experience? Do our Core Values of Excellence, Teamwork and Care, align with yours? If so, Zankou Chicken is the place for you!
As a Shift Lead you are an extension of the management team and will support the day-to-day restaurant operations to be the best it can be, exceeding the expectations of both our Guests and Team Members. You’ll assist in business, people, and guest service operations to create "WOW!" experiences for our Team Members, Guests and Communities. We’re not only serving food, we're bringing people together.
Our success comes from growing our exceptional team, won’t you join us?
We’re looking for Shift Leads that:
- Greets all customers in a friendly, and helpful in a timely manner.
- Take customer orders and offer information and suggestions about our menu
- Follows up with customers to make sure needs are being met.
- Acknowledges waiting customers frustrations during periods of high volume or an unexpected rush, taking care of the situation
- Directs team members on shift to follow all cash management policies.
- Executes and organizes store operations during scheduled shifts
- Provides ongoing coaching to shift team
- Identifies when processes and actions are consistent/inconsistent with restaurant expectations and standards and coach/praise in the moment
- Understands and complies with food safety and temperature standards.
- Ensures team members are following all food safety guidelines
- Food Safety/Sanitation requirements
- Understands and follows all food safety requirements and work safety requirements
Qualifications:
- Experience in Operational Management role, preferred
- Basic computer skills (Microsoft Office, Windows PC)
- Speak, read, and write English
Benefits & Perks:
- Free Shift Meal
- Paid Vacation
- Training and Development Opportunities
- Flexible Schedule
- Referral Bonus – $400 per referral (upon completion of 90 days)
- Medical, Dental, Vision and Life Insurance upon eligibility
- TIPS!
Job Types: Full-time, Part-time
Pay: $20.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person