Position Overview:
As our Operations Manager, you'll step into a transformative role where learning meets opportunity. You'll dive deep into the heart of our company, taking lead on various tasks essential to maintaining and enhancing the efficiency, profit, and quality of our operations, as well as receiving direct mentorship from the owner on the creation and growth of a real estate business.
Company Overview:
Join the vibrant world of short-term rental real estate with STR MGMT! With a growing portfolio of over 60 listings, we’re committed to exceptional guest experiences and property owner profitability. We're on the lookout for a motivated and organized individual to join our team and embark on an exciting journey into the world of Airbnb entrepreneurship.
Your Mission:
You'll be at the forefront of our operations, diving into a range of dynamic responsibilities:
- Guest Experience Management: Manage guest communications, inquiries, and requests to ensure a positive and seamless experience throughout their stay.
- Strategic Business Decisions: Monitor portfolio performance and anticipate market demands to implement continuous improvement and introduce new technologies
- Platform Management: Learn to manage platform integrations and leverage technology to achieve operational efficiency and scalability.
- Inventory Management: Monitor and maintain inventory levels for essential supplies, including toiletries, linens, and kitchen items, ensuring sufficient stock for all properties.
- Purchasing and Receiving: Place orders for supplies and amenities as needed, coordinate deliveries, and inspect received items for quality and accuracy.
- Manage Cleaning & Maintenance Staff: Coordinate with staff to ensure timely turnover and maintenance of properties between guests, including scheduling, communicating instructions, and resolving any scheduling conflicts or issues that may arise.
What We're Looking For:
- Passion for Growth: We're seeking individuals who are motivated to learn and have a drive to excel in the industry.
- Strong Communication Skills: Capable of interacting effectively to create positive outcomes with guests, vendors, and team members.
- Tech-Savvy: Comfortable navigating digital tools and apps.
- Independence and Flexibility: Capable of effective time management in a remote environment, as well as managing urgent guest communications during off-hours and weekends.
Why Join Us?
- Profit Sharing: Incentivized profit share model after 6 months to encourage growth mindset
- Hands-On Mentorship: Get ready for a unique opportunity to learn directly from the best, from property acquisition to guest experience management and business operations, you'll discover the strategies that drive profitability and growth.
- Remote Freedom: Enjoy the flexibility of a mostly remote position.
- Compensation: $20/hour with guaranteed minimum 40 hours of pay per week, even if less hours worked.
- Opportunity for growth within the company and/or support in building your own business in the industry.
Ready to Embark on Your Airbnb Venture?
If you're ready to enter the exciting world of short-term rental entrepreneurship, we want to hear from you!
Job Types: Full-time, Contract
Pay: $20.00 per hour
Expected hours: 30 – 40 per week
Benefits:
Schedule:
Application Question(s):
- What excites you about this position and the short-term rental industry?
- Are you able to dedicate 10 - 15 hours per week to onsite inventory and property management in downtown Louisville?
Ability to Commute:
- Louisville, KY 40202 (Required)
Work Location: Hybrid remote in Louisville, KY 40202