- Respond and resolve IT issues via email and over the phone
- Setup, maintain, troubleshoot company mobile phones
Desktop and laptop PCs:
- Installation of operating system and user applications
- Routine maintenance
- Data recovery
- Troubleshoot hardware and software issues
- Implement anti-virus software and use for virus and spyware removal as needed
- Configure, maintain, and troubleshoot printers of all types including laser, thermal, and impact.
- Provide support to Autonomous Guided Vehicles (AGV).
- Resolve any Microsoft imbedded OS configuration issues
- Resolve any mobile and wireless devices.
- Setup, configure, and troubleshoot network devices and infrastructure
- Process approved "I.T Request" forms which could include:
- Creating new user accounts for warehouse software
- Creating new domain/AD accounts
- Create and link shared folders
- Relocating users and hardware within the facility
- Changing users access within warehouse software
- · Maintain a clean, neat, organized work area at all times.
- · Updating equipment inventory and maintain assets.
- · Other duties as assigned.
Minimal Requirements:
· High school diploma or equivalent and relevant certifications
· Professional IT experience needed
· Ability to work early morning shifts
· Ability to meet deadlines, pay attention to details, and work in a team environment or independently
· Be able to communicate and be able to interact with all levels of personnel
· Knowledge of Microsoft Applications
· Knowledge of warehouse operations is a plus
· Technical and analytical skills is a must
Job Type: Full-time
Pay: $22.00 per hour
Experience level:
Schedule:
Experience:
- Help desk: 1 year (Required)
- IT support: 1 year (Required)
Ability to Commute:
Ability to Relocate:
- Peoria, AZ: Relocate before starting work (Required)
Work Location: In person