Responsibilities:
- Conduct outbound calls to customers to provide assistance and support
- Analyze customer needs and provide appropriate solutions
- Maintain accurate and detailed records of customer interactions
- Collaborate with team members to ensure customer satisfaction
- Stay up-to-date on product knowledge and company policies
Qualifications:
- Excellent verbal and written communication skills
- Strong problem-solving and analytical abilities
- Ability to multitask and prioritize tasks effectively
- Previous customer service experience is preferred
- Proficient in using computer systems and software applications
- Ability to work well in a team environment
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Join our team and be part of a company that values its employees and offers opportunities for growth and development. Apply now!
Job Type: Full-time
Pay: $30,000.00 - $60,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Professional development assistance
- Vision insurance
Experience level:
- 1 year
- 2 years
- 3 years
- 4 years
- 5 years
- No experience needed
- Under 1 year
Shift:
Weekly day range:
Work setting:
Ability to commute/relocate:
- Honolulu, HI 96816: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- If you currently do not have an insurance license, are you willing to obtain one?
License/Certification:
- Insurance Producer License (Preferred)
Work Location: In person