Overview:
We are seeking a Personable Hotel Receptionist to join our team. The ideal candidate will be a vital point of contact for guests, ensuring their stay is pleasant and memorable.
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Handle guest check-ins and check-outs efficiently
- Manage reservations and provide information about rooms, rates, and amenities
- Answer phone calls, emails, and in-person inquiries promptly
- Assist guests with inquiries and resolve any issues or complaints
- Maintain a tidy and presentable lobby area
- Collaborate with other hotel staff to ensure guest satisfaction
Requirements:
- Proven experience as a Receptionist or similar role
- Excellent communication and interpersonal skills
- Proficient in phone systems and office equipment
- Strong multitasking abilities
- Must be able to clean rooms and monitor inventory
- Knowledge of hotel management software is advantageous
- Understanding of hospitality industry practices
- Ability to work night audit shifts if required
- Exceptional guest service skills
Join our team as a Hotel Receptionist to contribute to creating exceptional guest experiences in the hospitality industry.
Job Types: Full-time, Part-time
Pay: $15.77 - $18.51 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Food provided
- Free parking
- Health insurance
- Paid jury duty
- Paid time off
- Vision insurance
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work setting:
Ability to Commute:
- Lake Geneva, WI 53147 (Required)
Ability to Relocate:
- Lake Geneva, WI 53147: Relocate before starting work (Required)
Work Location: In person