Do you love being in the middle of all the action? Are you organized and enjoy coordinating multiple tasks at once? Then we have a golden opportunity for you! We are a business seeking a Dispatcher to join our thriving company.
Who we are:
Cooper’s Plumbing & Air is a great place to work! We look for individuals who approach their work with a sense of pride and professionalism. In addition, we strive to hire people who enjoy providing friendly, professional service, and who believe in doing the right thing for our customers – every time. We are currently looking for a Dispatcher to join our team serving the Southwest Georgia, Tallahassee, and surrounding areas.
We are looking for an organized, efficient Dispatcher with an eye for detail and a high level of accuracy. The successful Dispatcher is professional and courteous, a skilled multi-tasker with excellent time management, computer, and communication skills.
What We Offer:-
Competitive salary - $20 + per hour
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Great Pay!
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Competitive Pay & Benefits
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Hourly + plus incentives
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Medical, Dental & Vision
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401k
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Paid Time Off & Paid Holidays
Requirements:-
Task-oriented with the ability to multitask in a busy environment
- High level of accuracy and efficiency
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Exceptional verbal and written communication skills
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Goal driven to meet daily performance commitments
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Willingness to constantly learn and grow
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Proficient in Microsoft Office
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Plumbing knowledge is a plus, but not required.
Responsibilities:-
Dispatch technicians to service and maintenance calls
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Utilize a courteous and pleasant demeanor to ensure the customer is satisfied and that all needed information is received during the call
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Manage the dispatch board to keep field personnel on the move and generating revenue
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Help the field team by taking detailed notes for service calls and entering them into our system
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Get to know your technician’s, likes and dislikes, closing ratios, licenses, communication skills and more to help them be successful
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Answer customer questions
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Impact the company's bottom line by problem-solving and turning frustrated clients into a repeat customer
We are an equal opportunity employer
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