Job Type: Full-time
Location: Remote, United States
Reports to: Senior Director, Community Engagement.
About Taproot Plus
Taproot Plus, Taproot Foundation’s online nonprofit and volunteer matchmaking platform, directly delivers our mission by getting nonprofits the resources they need, for free. Through Taproot Plus, business professionals deliver support in critical areas like marketing, strategy, HR, IT, and strategy, that organizations need to achieve their missions. The Volunteer Community Manager will lead user engagement and community building efforts for volunteers within this innovative tech-enabled program through empathetic user support at scale, creative engagement campaigns, and event facilitation. This role sits on the Engagement Team, which is responsible for the organization’s online programs as well as the organization’s overall impact goals.
This job is ideal for a professional who has a strong background in community management and engagement and is passionate about supporting nonprofits through volunteerism. The Volunteer Community Manager will leverage their communications and customer service expertise to delight Taproot Plus’s network of 150,000+ volunteers throughout their user journey. Work will include bringing new professionals into our network, developing resources, events, and communications that set volunteers up for success in our programs, facilitating spaces where volunteers can gain value from one another, and managing and troubleshooting the challenges stakeholders face in doing pro bono. You will serve as the face and voice of Taproot Plus for volunteers; recruiting, engaging, connecting, and supporting the diverse community of professionals that we serve.
Additional Information:
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This is a remote position with minimal travel required. Taproot is accepting applications from candidates based anywhere in the continental United States.
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For this role, the estimated base salary range is between $58,000 - $85,427 annually, subject to locality adjustments. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.
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Comprehensive benefits. Taproot Foundation offers great benefits to take care of its people, including but not limited to 26 paid holidays, 403b Retirement Plan, commitment to individualized professional development, a generous vacation accrual policy, and more.
Please submit a cover letter and resume, including relevant experience and achievements, to the Taproot Foundation's Human Resources team.
We thank all applicants for their interest in the Taproot Foundation, however, only candidates selected for an interview will be contacted.
Taproot Foundation is an equal opportunity employer and encourages applications from all qualified individuals.