Essential Job Functions:
Directs program activities and/or business functions within a department or division.
Directs planning, implementation, coordination, and evaluation of agency OICRC services to promote positive client outcomes related to child and vulnerable population safety, permanency, and well-being.
Responsible for case outcomes, ensuring tasks are completed timely, and that agency OICRC policy and procedures are followed.
Implements practice and policy changes without disruption to delivery of agency OICRC services.
Oversees and/or prepares a division or department budget and reviews and approves major expenditures; and ensures that requirements of funding sources are met.
Responsible for OICRC budget planning.
Responsible for fiscal responsibility of OICRC budget including expenditures, salaries, etc.
Oversees the collection, organization, analysis, and preparation of reports.
Utilizes all available reporting and data to monitor, continually assess and improve performance.
Identifies and strengthens OICRC areas requiring improvement.
Develops plans to address needs.
Develops and implements techniques for evaluating program activities and/or business functions within a department or division; and identifies need for changes.
Develops, implements, and monitors plans, procedures, and techniques to ensure effective allocation and management of resources.
Develops and establishes goals and objectives consistent with the agency’s strategic plan.
Communicates and monitors activities to ensure agency goals and objectives are met.
Develops policies, procedures, and guidelines; and monitors compliance.
Develops, implements, and monitors plans, procedures, and techniques to ensure compliance to promote positive client outcomes related to child and vulnerable population safety, permanency, and well-being.
Plans, develops, and approves schedules, priorities, and standards for achieving goals; and directs evaluation activities.
Develops, implements, and monitors priorities and standards to ensure agency goals and strategies related to child and vulnerable population safety, permanency, and well-being are met.
Evaluates activities to ensure agency goals and strategies related to child and vulnerable population safety, permanency and well-being are met.
Represents the agency at business meetings, hearings, trials, legislative sessions, conferences, and seminars or on boards, panels, and committees.
Active and cooperative partner with community stakeholders including, but not limited to civil and criminal courts; district/county attorneys; private attorneys; Health and Human Services Commission (HHSC); Texas Juvenile Justice Department (TJJD); and the Texas Education Agency (TEA); and Department of Information Resources (DIR), and other stakeholders.
Represents the agency on various boards, task forces, and committees, as needed.
Reviews and approves management, productivity, and financial reports and studies.
Reviews and approves OICRC management, productivity, and financial reports and studies.
Reviews results of special investigations, internal audits, research studies, forecasts, and modeling exercises to provide direction and guidance.
Reviews results of special investigations, internal audits, research studies, forecasts, and modeling exercises to provide direction and guidance to promote child and vulnerable population safety, permanency and well-being.
May develop and oversee the implementation of long-range and short-term plans.
Develops and oversees the implementation of long- and short-term plans to promote the agency goals and objectives.
Supervises the work of others.
Creates and maintains a work environment that supports high performing teams, retention of staff, learning, and continuous improvement. Maintains a stable, well-trained, motivated, and dedicated staff.
Responsible for all aspects of staff development, including the OICRC's use of performance data, consultation, training, and performance appraisals. Responsible for the development, support, and guidance of all staff. Responsible for the selection, training, support, development, and monitoring of the management team and support staff.
Responsible for timely and appropriate communication to staff and to the Assistant Deputy Commissioner of Operations and other state office staff as well as accurate reporting on the status and progress of operations in the program.
Performs other duties as assigned.
Promotes, monitors, and ensures that respect is demonstrated for cultural diversity.
Knowledge Skills Abilities:
Knowledge of local, state, and federal laws and regulations relevant to program areas.
Ability to direct and organize program activities.
Ability to identify problems, evaluate alternatives, and implement effective solutions.
Ability to collaborate and work closely with internal and external stakeholders.
Skill in managing multiple and competing priorities.
Skill in problem solving and analytical thinking/analysis.
Skills in leadership, communication, and public speaking.
Skill in working collaboratively and cooperatively with diverse groups.
Ability to plan, assign and/or supervise the work of others.
Ability to build, establish, and maintain effective working relationships.
Ability to make timely and effective decisions.
MOS Code:
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to: 31D, 311A, 31B, 35M, 17C, 1721, 27A, 27D, 4067, 401, 5819, 71S, P12A, P02A, 023, 42P, 001497, 401, 333021, 7S0, 1D7X1Z, 74F. All active-duty military, reservists, guardsmen, veterans, military spouses, and orphans of veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor’s Military Crosswalk at https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/.