Are you a highly organized, detail-oriented individual who thrives in a fast-paced environment? Do you excel at coordinating schedules and ensuring efficient operations? If so, we want you to join our team as a Scheduler/Dispatcher!
About Us: At QSR, we are dedicated to providing top-notch residential maintenance services to our valued clients. Our commitment to excellence and customer satisfaction has made us a leader in the industry. We are looking for a motivated Scheduler/Dispatcher to join our dynamic team and help us continue to deliver exceptional service.
Key Responsibilities:
- Efficient Scheduling: Coordinate and schedule maintenance appointments, ensuring optimal use of resources and timely service delivery.
- Real-Time Dispatching: Dispatch maintenance technicians to job sites, providing them with the necessary information and support for successful service completion.
- Customer Communication: Serve as the primary point of contact for clients, addressing inquiries, confirming appointments, and providing updates on service requests.
- Data Management: Maintain accurate records of service requests, schedules, and technician assignments using our advanced scheduling software.
- Problem-Solving: Handle last-minute schedule changes and urgent service requests with efficiency and professionalism.
- Team Collaboration: Work closely with the maintenance team and management to ensure smooth operations and exceptional service delivery.
What We Offer:
- Competitive Salary: A compensation package that reflects your skills and experience.
- Comprehensive Benefits: Health insurance and generous paid time off.
- Career Growth: Opportunities for advancement and professional development in a growing company.
- Supportive Work Environment: Join a team that values collaboration, innovation, and excellence.
- Employee Recognition: We celebrate and reward the hard work and dedication of our team members.
Qualifications:
- Proven experience as a scheduler, dispatcher, or in a similar role.
- Excellent organizational and time-management skills.
- Strong communication skills, both written and verbal.
- Proficiency in using scheduling software and other relevant tools.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- A proactive and problem-solving attitude.
- Experience in the residential maintenance industry is a plus.
How to Apply: Ready to take your career to the next level in a dynamic and supportive environment? We’d love to hear from you! Please submit your resume outlining your qualifications and why you're the perfect fit for this role.
Join QSR Today! Be a part of a company that values your contributions and supports your professional growth. Apply now and help us continue to provide exceptional residential maintenance services to our clients.
QSR is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Feel free to customize this job posting with your specific company details and contact information.
Job Type: Full-time
Pay: $35,000.00 - $45,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Application Question(s):
- What makes you the perfect fit for this roll? (Must answer the question to be considered for the position)
Experience:
- Dispatching/Scheduling: 5 years (Required)
- Problem solving: 5 years (Required)
Work Location: In person