What you will be doing:
● Respond to all service-related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.
● Identify customer needs to ensure the customer is provided complete and accurate information.
● Communicate effectively in a warm and empathetic manner.
● Provide support to other positions/operations in cases if needed
Requirements
● Excellent communication skills
● Customer-centric approach
● Enthusiasm and initiative
● Creative problem-solving aptitude
● Team player
Job Type: Full-time
Pay: $800.00 - $1,200.00 per week
Experience level:
Shift:
Weekly day range:
Work setting:
- Call center
- In-person
- Office
Application Question(s):
- Would you be able to clear the criminal background check?
Ability to Commute:
- Austin, TX 78705 (Required)
Ability to Relocate:
- Austin, TX 78705: Relocate before starting work (Required)
Work Location: In person