Job Summary:
We are seeking friendly and customer-oriented Ice Cream Scoopers to join the Hello Sweet Cream team. The ideal candidate will assist customers in selecting and serving delicious ice cream flavors while maintaining a clean and welcoming environment.
What you'll be doing as a HSC Scooper
- Represent HSC and be the reason customers come back again and again.
- Provide excellent customer service, answer questions, and offer flavor recommendations.
- Scoop and serve ice cream to customers with a smile.
- Operate point of sale system and handle transactions accurately.
- Complete opening, mid-shift, and closing checklists.
- Clean and be assigned and taught other tasks as needed.
- Follow health, safety, and sanitation standards with care.
- Work quickly while under pressure during busy periods.
- Use good judgment in all situations.
- Rarely use your phone at work.
- Memorize important information/allergy info about our ice cream.
- Help with kitchen production tasks and cleaning during slower periods.
- Eat a lot of ice cream and have fun!
Qualifications:
- 18 years or older.
- Honest and punctual.
- Kind, polite, outgoing, caring, creative and organized.
- Interest in learning and continuously improving.
- Able to work both independently and as part of a team.
- Access to a phone that can text, make calls, and access the internet.
- Capable of scooping hard ice cream for hours at a time.
- Available to work evenings, weekends, and holidays.
- Know your schedule and keep your availability up to date.
- Able to lift and/or move up to 25 pounds.
- Can handle feedback well, enjoys direct communication.
- Strong math, money handling, problem solving, and decision making skills.
- A New Mexico "Safe Serve" food handler's permit, which can be obtained after you start.
Expected hours: 20-30 per week
Job Types: Full-time, Part-time
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Shift:
Weekly day range:
- Every weekend
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Preferred)
License/Certification:
- Food Handler Certification (Preferred)
Ability to Commute:
- Santa Fe, NM 87508 (Required)
Work Location: In person