AAA Mid States is seeking a customer service oriented individual for a Full-Time Member Service position in our York, PA office. This position is ideal for the candidate interested in working in a team environment interfacing with our Auto Club members.
Responsibilities/Duties
- Fulfilling member requests related to membership plans and benefits, planning road trips, driving directions, marking maps and Notary services
- Servicing the needs of the member and providing added value by cross selling or advising of other services that are available to the member
- Cashiering duties including the balancing of cash drawer
- Additional member service functions as necessary
Required Skills & Experience
- 1 year in a customer service position
- Ability to cross sell products
- The ability to work quickly and handle multiple tasks/assignments on a daily basis
- High School Diploma or G.E.D. equivalency required
- Ability to pass criminal background check for obtaining notary
What AAA Offers
- Competitive compensation package
- Comprehensive benefits package including: Medical, Dental, Vision, Life Insurance, Disability Coverage, 401(k) with Employer Contribution, and more
AAA Mid States is an Equal Opportunity Employer
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
Weekly day range:
- Monday to Friday
- Rotating weekends
Work setting:
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 1 year (Preferred)
Ability to Commute:
- York, PA 17402 (Required)
Work Location: In person