ABOUT US
GENTLE MONSTER is a global fashion and eyewear brand who has created a unique brand philosophy and brought about the GENTLE MONSTER syndrome worldwide with its high-end and experimental approach. GENTLE MONSTER strives to bring 'surprise' and 'excitement' to the world through five areas: Product, Space, Styling, Culture & Campaign, and Service, constantly pursuing experiences and continuous change. The company fosters a corporate culture that values high levels of creativity and humanity, where employees are honest, passionate, and possess a sense of self-growth.
GENTLE MONSTER aims to be a No.1 global fashion eyewear that breaks away from conventional norms, creating innovative collaborations with fashion brands and artists every year, such as, with K-POP STAR Black Pink Jennie, Gentle Home in 2020, Gentle Garden in 2023 and Gentle Salon in 2024. Additionally, not only have we collaborated with luxury brands like Moncler, Fendi, Maison Margiela, Marine Serre, Ambush, Coperni, D'heygere, but also with Sonny, a professional footballer, and companies from various industries including Blizzard and Huawei.
GENTLE MONSTER transforms its stores into spaces not just for sales, but for artistic performances and storytelling. We aim to present a new world to our visitors, evoke emotions, and communicate our brand identity and philosophy through our space, engaging with customers on a deeper level.
Why You’ll Love Working for GENTLE MONSTER
We seek colleagues who are eager to grow and reach high standards, sharing the belief that "I can do it" in alignment with GENTLE MONSTER's vision that keeps innovative to provide a newness to the world. As a store manager at GENTLE MONSTER, you will have the unique opportunity to participate in the annual new product preview showcase held in South Korea.
KEY RESPONSIBILITIES
1. Boost Sales: Develop and implement effective sales strategies to drive revenue growth and achieve sales targets. The key performance indicator for the Store Manager is sales performance, evaluated through sales data and various metrics such as Units Per Transaction (UPT) and conversion rate.
2. Sales Analysis: Conduct regular analysis of sales data to identify trends and opportunities for improving store performance.
3. Customer Service: Ensure exceptional customer service by training and supervising staff to meet and exceed customer expectations, including uncovering customers’ need and provide prompt and friendly service ensuring that customers leave the store satisfied
4. Maintain the Perfect Condition of the Store: Not only maintaining a clean workplace environment and managing inventory but overseeing the store maintenance and merchandising to ensure an organized and visually appealing shopping environment in accordance with the brand principles.
5. Coaching: Strive to identify and nurture the potential within the team, inspiring individuals through meaningful interactions and encouraging long-term vision and engagement.
KEY WORKING RELATIONSHIPS
The Store Manager at Gentle Monster is required to maintain strong working relationships primarily with the Head Quarter Global Store Operations Team in South Korea, as well as with the U.S. Corporate Leadership and other Store Managers in the U.S.
SKILLS & EXPERIENCE
· Minimum 4 years of supervisory experience (2 or more in a store manager role) in a retail environment or related area
· High School graduate or equivalent; college degree preferred
· Ability to adapt and multi-task, and have a collaborative attitude in a fast-changing, retail environment
· Ability to motivate staffs through strong leadership and interpersonal skills
· Strong communication skills, both written and verbal (company’s primary communication channel is Slack and E-mail)
· Basic computer skills and software proficiency (MS Word, Excel, Power Point and Outlook preferred)
· Open availability and flexibility to work nights, weekends, shop openings and closings according to the needs of the business
REQUIREMENTS
· This position is based in a retail store environment. Requires standing and walking up to 8 hours per shift.
· Required to work a minimum of 40 hours per week including weekends.
· Store Manager will rotate days off with the associate/assistant manager to ensure that there is always one manager level present especially on important dates such as weekends, holidays, and during collection launches.
· Requires bending and kneeling to process and place merchandise as well as reaching to obtain or stock merchandise from shelving.
· May be required to climb ladder or stepstool to stock and/or acquire merchandise for sale
· Required to lift items weighing 5 to 25 lbs. regularly. In certain circumstances, weights may be higher.
· Must be able to perform essential functions (with or without an accommodation) without posing a "direct threat" to the health and safety to self or others.
· Must be able to comply with the company and brand policy and guidelines, including the brand outfit regulation, and ensure store compliance
Job Type: Full-time
Pay: $75,000.00 - $80,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
- Every weekend
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Retail management: 4 years (Required)
- Microsoft Office: 4 years (Required)
Ability to Commute:
- Las Vegas, NV 89109 (Required)
Work Location: In person