**Job Overview:**
America's Christian Credit Union, a financial institution dedicated to supporting ministries and individuals in achieving their financial goals, is seeking a Core System Support Manager to join our team. As a Core System Support Manager, you will play a crucial role in providing primary oversight to the Credit Union's core application system.
Assist the DNA Core System and Operations in managing the mission critical DNA Core System. Responsible for ongoing processing of reporting and report writing. Partner with other business lines to address issues that impact the customer experience
**Responsibilities:**
- Assist in the management of the core system parameters, designing new deposit and loan product parameters, release updates, notices, statements, user testing, tax processing, deposit, and loan rate tables, maintaining oversight and management of test databases, troubleshooting user issues, setting up new users, reviewing vendor client bulletins and completing all data center questionnaires.
- Assist in completing DNA User Audits
- Assist in management of tax processing, the end-of-year verification process, end of year surveys, and completing all data center questionnaires, manage deposit and loan rate tables, maintain test databases, and review vendor client bulletins.
- Assist in new DNA Apps that are purchases by reading over material and implementing system requirements to help allow the App to operate smoothly.
- Responsible for the retail management reporting; Ongoing processing of daily, weekly, monthly, quarterly, and year-end reporting, creation of new reports and one-time reports.
- Responsible for the monthly form updates by importing and assuring correct mapping is in place. Also responsible for the addition of any new/existing variables to the new/existing forms that are requested by departments who control the forms.
- Responsible for Bank report writing, running, build, and create on-demand queries and maintaining deposit operations reports schedule utilizing the available Bank reporting applications; Train report database users on running report queries;
Assist other Team Members as needed. • Have an understanding of the mission critical applications used by the Deposit Services & Loan Operations departments to manage processes and workflow.
Qualifications and Educational Requirements:
- 6+ years DNA Core system experience
- Highly motivated to execute on deliverables on time.
- Proficiency in MS office tools • Highly motivated to execute on deliverables on time.
- Other core processing system experience as such MeridianLink, Helix, Q2
- Subject Matter Expertise in one or more of the major areas: Finance/Back Office, Finance and Accounting, Back Office Processing, Deposit Operations o Retail Deposit
Join America's Christian Credit Union today to be part of a mission-driven organization that supports ministry through financial empowerment. This position offers competitive pay based on experience and qualifications. If you have the required skills and are passionate about providing exceptional support services in a Christian environment, we encourage you to apply for this rewarding opportunity.
Job Type: Full-time
Pay: $82,780.00 - $124,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Compensation package:
Experience level:
Schedule:
Experience:
Ability to Commute:
- Glendora, CA 91740 (Required)
Ability to Relocate:
- Glendora, CA 91740: Relocate before starting work (Required)
Work Location: Hybrid remote in Glendora, CA 91740