Mega Furniture is currently seeking an Customer Service Rep to provide timely and accurate support in a fast-paced, deadline driven office environment. Position involves dealing with customers, managers and sales staff. The individual will handle a wide range of tasks including customer service, sales support.
The ideal candidate will be able to work independently, be well organized and very flexible.They must have the ability to interact with staff at all levels, sometimes under pressure, while remaining proactive with a high level of professionalism.
Responsibilities
- Interact with customers, answer phones promptly and schedule appointments
- Perform clerical duties such as faxing, copying, mail distribution and filing
- Create and modify documents using Microsoft Office
- Other related duties assigned
- Handling customer concerns
Qualifications
- Customer service and Service industry experience preferred
- Excellent verbal communication and written skills
- Good judgement and decision making ability
- Strong attention to detail
- Excellent organizational and multi-tasking skills
- Maintain a positive service attitude
- Proficient computer skills
- Ability to handle confidential information with discretion
This is a full time position from 10:00 am-8:00 pm Monday through Saturday. We offer health insurance as well. Two days off with 1 hour break.
Job Type: Full-time
Salary: $12.00 to $14.00 /hour
Benefits:
Typical start time:
Typical end time:
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- Stable -- traditional, stable, strong processes
- Team-oriented -- cooperative and collaborative
This Job Is:
- A job for which military experienced candidates are encouraged to apply
- Open to applicants who do not have a college diploma
Schedule:
- Monday to Sunday
- 8 hour shift
- Two days off during the week
Job Type: Part-time
Pay: $12.00 - $14.00 per hour
Expected hours: 20 – 34 per week
Benefits:
- Flexible schedule
- Health insurance
Experience level:
- 1 year
- 2 years
- 3 years
- 5 years
Shift:
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Work setting:
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person