Position: Front Desk Associate
Location: Crazzo Fitness, [New Location]
Job Type: Part-Time/Full-Time
Reports to: Facility Manager
About Crazzo Fitness:
Crazzo Fitness is a dynamic and innovative gym dedicated to offering a unique and energetic fitness experience. Our new location is designed to be a vibrant hub for fitness enthusiasts, providing cutting-edge equipment, engaging classes, and a welcoming community. We are seeking enthusiastic and customer-focused individuals to join our team and enhance the member experience.
Position Summary:
The Front Desk Associate is the face of Crazzo Fitness, responsible for delivering exceptional customer service to all members and visitors. This role involves managing front desk operations, handling inquiries, and ensuring a positive and efficient experience for everyone entering the facility.
Key Responsibilities:
- Greet and Assist Members: Welcome all members and visitors with a friendly and professional demeanor, providing information and assistance as needed.
- Check-In and Registration: Manage the check-in process for members and guests, including verifying memberships and processing new member registrations.
- Answer Inquiries: Handle phone calls, emails, and in-person inquiries regarding memberships, class schedules, and general information.
- Sales and Transactions: Process membership sales, class bookings, and retail transactions accurately and efficiently.
- Maintain Front Desk Area: Keep the front desk area organized, clean, and presentable at all times.
- Member Relations: Address member concerns and complaints promptly and effectively, escalating issues to the Facility Manager when necessary.
- Administrative Tasks: Perform various administrative duties such as data entry, filing, and managing appointment schedules.
- Promote Services: Inform members about upcoming events, promotions, and new services offered by Crazzo Fitness.
Qualifications:
- Experience: Previous experience in customer service, reception, or sales is preferred.
- Skills: Excellent communication and interpersonal skills, with a strong ability to multitask.
- Technical Proficiency: Familiarity with computer systems and software for managing memberships and transactions.
- Attitude: Positive, energetic, and customer-focused with a commitment to providing top-notch service.
- Availability: Flexible schedule, including evenings, weekends, and holidays as required.
Benefits:
- Competitive pay
- Complimentary gym membership
- Opportunities for professional growth within Crazzo Fitness
- Positive and supportive work environment
Join the Crazzo Fitness team and be a part of our exciting new venture. We look forward to hearing from you!
Job Type: Full-time
Pay: From $16.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Schedule:
- Choose your own hours
- Monday to Friday
- Weekends as needed
People with a criminal record are encouraged to apply
Ability to Commute:
- Orlando, FL 32818 (Preferred)
Work Location: In person