Job Overview:
We are seeking a dedicated Remote Patient Onboarding Specialist to join our dynamic team for a local practice in Appleton, WI. This role is integral to our mission of delivering exceptional patient care through innovative remote monitoring solutions.
Duties:
· Conduct in-depth onboarding sessions for new patients, explaining the remote monitoring process and technology.
· Address any patient queries or concerns regarding remote monitoring.
· Maintain responsibility of high call volume position daily
· Work collaboratively with team leaders to provide outreach and engagement for onboarding patients
· Document calls according to established guidelines
Skills:
· Proven experience in patient care or onboarding, preferably in a primary care setting.
· Excellent communication and interpersonal skills.
· Comfortable with technology and able to quickly learn new software and devices.
· Empathetic and patient centric.
· Strong organizational and time-management abilities.
· Ability to work independently and as part of a team.
· Ability to work full-time
· Strong typing skills (50 WPM)
· Home internet availability
· Ability to sit and work from a computer and speak on the phone for long periods of time
· Experience working with Electronic Health Record (EHR)
This is a full-time position with competitive compensation and benefits.
Job Type: Full-time
Pay: From $41,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Experience level:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Experience:
- Recruiting: 1 year (Preferred)
Work Location: Remote