About us
Curb Appeal Professionals provides exceptional exterior cleaning services and for commercial and residential properties in the local area. We currently have several openings for individuals seeking more than just a job that pays the bills. As we scale up, we need creative, confident team members eager to help build our company.
Job Summary:
We are seeking a Customer Experience Specialist to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to clients. If you have a passion for helping customers and possess excellent communication skills, we want to hear from you.
Duties:
- Engage with customers via phone, email, and chat to provide assistance and resolve inquiries
- Utilize sales techniques to promote products or services
- Conduct outbound calls to follow up on customer inquiries or feedback
- Perform data entry tasks accurately and efficiently
- Upsell products or services to enhance customer experience
- Analyze customer interactions to improve service quality
Skills:
- Proficient in phone etiquette and communication skills
- Ability to communicate effectively in English; multilingual or bilingual proficiency, especially in Spanish, is a plus
- Experience in outbound calling and sales is advantageous
- Strong data entry skills with attention to detail
Join our team as a Customer Experience Specialist and be part of a dynamic environment where your customer service skills will shine. Apply now to embark on a rewarding career journey with us!
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 40 per week
Benefits:
- On-the-job training
- Paid time off
- Professional development assistance
- Referral program
Experience level:
Shift:
- 8 hour shift
- Day shift
- No nights
Weekly day range:
Work setting:
Ability to Commute:
- Loganville, GA 30052 (Required)
Ability to Relocate:
- Loganville, GA 30052: Relocate before starting work (Required)
Work Location: In person