Job Overview:
With new managment we are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and creating a welcoming atmosphere.
Duties:
- Greet and check-in guests in a friendly and professional manner
- Answer phone calls and provide accurate information to guests
- Assist guests with inquiries, requests, and resolving any issues promptly
- Process reservations and check-outs efficiently
- Maintain a clean and organized front desk area
- Collaborate with other hotel staff to ensure guest satisfaction
Requirements:
- Previous experience in guest services or hotel management preferred, but not required. We are happily willing to train the right person!
- Knowledge of phone systems and phone etiquette
- Strong guest relations skills
- Ability to work in a fast-paced environment while maintaining professionalism
Job Types: Full-time, Part-time
Pay: $16.28 - $16.50 per hour
Schedule:
- Day shift
- Evening shift
- Morning shift
Work setting:
People with a criminal record are encouraged to apply
Ability to Commute:
- Moses Lake, WA 98837 (Required)
Ability to Relocate:
- Moses Lake, WA 98837: Relocate before starting work (Required)
Work Location: In person