Overview:
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you.
Duties:
- Greet and welcome guests upon arrival with a warm and friendly demeanor
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries in a timely manner
- Handle guest complaints or concerns with professionalism and empathy
- Maintain a clean and organized front desk area
Requirements:
- Previous experience working in hospitality or customer service preferred
- Proficient in using phone systems and other office equipment
- Excellent verbal and written communication skills
-Membership, Gift Card and Product Commission
- Strong organizational skills and attention to detail
- Ability to handle cash transactions accurately
- Knowledge of hotel operations and procedures is an asset
- Flexibility to work various shifts including evenings, weekends, and holidays
Join our team of dedicated professionals who are committed to providing exceptional service to our guests.
Job Type: Part-time
Pay: $16.50 - $32.00 per hour
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evenings as needed
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed
Work setting:
Work Location: In person