Coordinator, Membership Development
Full Time Regular Clerical
Virginia, Arlington, VA, US
Basic Function of the Position:
To contribute to the growth and retention of Membership.
Critical Duties and Responsibilities:
- Maintain new member tracking using various management application solutions.
- Review, approve and process new member applications.
- Implement new member updates and invoicing.
- Tracking recruitment progress and other spreadsheet tracking reports.
- Provide project management support in managing our Association Management Software vendor relationship.
- Assist with pulling membership reports and data integrity projects.
- Address member inquiries and provide exceptional customer service to prospects and members via communications including phone, email, face-to-face meetings, mailings, and web.
- Assist with the new member onboarding including new member outreach and engagement opportunities.
- Support the administration of exhibiting member benefits.
- Support Membership team by performing audits of the Exhibitor and Wait Lists to identify member prospects, confirm member status and pricing.
- Coordinate with marketing to support the recruitment and retention of members. Support outreach to members and prospects promoting member benefits and involvement.
- Update web site content as needed and directed by Membership Development staff.
- Work closely with other departments to identify new membership opportunities and to help other departments meet their goals. Evaluate new member benefits & services and determine advantages. Coordinate member recruitment presence for key events and other industry events. Identify new events and opportunities for member recruitment. Meet and/or exceed assigned membership department recruitment and retention goals.
- Coordinate the development team's membership leads using an online database’s reporting and tracking tools. Expand the database and tracking tool through in-depth industry research.
- Serve as a liaison to the Communications and Social Media teams and develop new ways to promote member companies through these vehicles.
- Maintain a thorough understanding of all benefits and initiatives and communicate them effectively to educate prospects and new members about joining and getting involved.
- Serve as the liaison to internal departments for needs relating to recruitment and retention.
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Fundraising: 1 year (Preferred)
- Microsoft Office: 1 year (Preferred)
Ability to Commute:
- Arlington, VA 22202 (Preferred)
Ability to Relocate:
- Arlington, VA 22202: Relocate before starting work (Required)
Work Location: In person