Job Description
Medical - Front Office Receptionist
Please submit a Resume
OFFICE LOCATIONS:
- Coverage at Multiple Locations: New Braunfels, Greater Northeast San Antonio: Stone Oak & Toepperwein Area.
Position Summary:
Join our dynamic healthcare team as a Bilingual Medical Front Office Receptionist. Your primary responsibilities will include efficiently managing patient appointments, handling a high volume of phone calls with a friendly demeanor, and ensuring accurate and complete patient information entry. Additionally, you will play a crucial role in insurance verification, benefit determination, and collection of deductibles and co-pays. Your contributions will help maintain a smooth check-in and check-out process, contributing to the overall efficiency of the medical office.
Qualifications:
- Must demonstrate eligibility for employment in the U.S.
- Excellent customer relations skills
- Computer literate with basic fundamental computer skills
- Strong written and verbal communication skills
- Spanish language proficiency is highly desirable
- 1-2 years of experience in a medical front office is preferred
- Experience in medical billing and/or collections is desirable
- Good organizational skills and ability to work with minimum supervision
- Understanding of HIPAA and OSHA requirements for a clinical setting
Essential Duties and Responsibilities:
- Scheduling appointments and maintaining organized patient paperwork and charts
- Verifying insurance benefits and collecting applicable copayments and coinsurance
- Keeping abreast of third-party payer verification and authorization procedures
- Friendly and professional phone etiquette, including contacting patients for appointment rescheduling
- Developing form letters for patient communication
- Updating patient accounts and submitting Time of Service reports daily
- Positive and professional interaction with physicians, patients, office and hospital staff, insurance companies, and others
- Efficiently managing multiple tasks and making timely decisions
Requirements:
- 1 year of customer service and computer skills
- Prior experience in medical billing and collections preferred
- U.S. work authorization
- High school diploma or equivalent preferred
- Bilingual in Spanish preferred
- Experience with EMR - Athena is a plus
- **Must be able to cover duties at different office locations as needed**
- **Reliable transportation for covering Front Office duties at various locations**
Physical Requirements:
- Ability to stand, walk, sit, and reach with hands and arms
- Occasional climbing or balancing, stooping, kneeling, or crouching
- Occasionally lift and/or move up to 20 pounds
- Reasonable accommodations may be made for individuals with disabilities
Work Environment:
- As a Front Office Receptionist, you'll work in a dynamic healthcare environment, where adaptability and teamwork are essential. Reasonable accommodations will be made to ensure all team members can perform their duties effectively.
Join us at South Texas Spinal Clinic and make a meaningful difference in the lives of our patients every day. Apply now to become part of our dedicated team!
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Clinic
- Medical office
- Private practice
Medical specialties:
- Medical-Surgical
- Orthopedics
- Pain Medicine
- Physical & Rehabilitation Medicine
- Surgery
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Relocate:
- New Braunfels, TX: Relocate before starting work (Required)
Work Location: In person