At Sno'd Shaved Ice, we believe in serving up the best frozen treats that bring smiles to our customers' faces. Our mission is to create a fun, friendly, and flavorful experience for everyone who walks through our doors. We’re looking for passionate, dedicated individuals to join our team and help us deliver the highest quality shaved ice and customer service.
Position Overview:
We are seeking a skilled and enthusiastic Snow Expert to join our team. As a Snow Expert, you will be responsible for creating delicious, perfectly textured shaved ice, ensuring a delightful customer experience, and maintaining the highest standards of cleanliness and efficiency in our shop.
Key Responsibilities:
- Shaved Ice Preparation: Master the art of making fluffy, smooth shaved ice and creatively combining flavors and toppings to delight our customers.
- Customer Service: Provide exceptional service by greeting customers, taking orders, answering questions, and ensuring customer satisfaction.
- Operations: Operate and maintain shaved ice machines and other equipment, ensuring they are in excellent working condition.
- Cleanliness: Maintain a clean and organized work environment, following all health and safety guidelines.
- Inventory Management: Assist in tracking inventory levels and restocking supplies as needed.
- Team Collaboration: Work closely with team members to ensure efficient operations and a positive work atmosphere.
Qualifications:
- Previous experience in a food service or customer service role is preferred.
- Strong attention to detail and a commitment to quality.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Positive attitude and enthusiasm for providing outstanding customer experiences.
- Willingness to learn and adapt to new techniques and procedures.
What We Offer:
- Competitive salary and potential for tips.
- Flexible scheduling options.
- Opportunities for growth and advancement within the company.
- A fun and supportive work environment.
- Employee discounts on all our delicious products.
Job Types: Full-time, Part-time, Seasonal
Pay: $15.80 - $17.43 per hour
Expected hours: 15 – 30 per week
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Referral program
- Vision insurance
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
Weekly day range:
- Every weekend
- Monday to Friday
- Rotating weekends
License/Certification:
- Driver's License (Required)
Ability to Commute:
Work Location: In person