THE JOHN GORE ORGANIZATION is the leading presenter, distributor, and marketer of Broadway theatre worldwide. Under the leadership of theater producer and owner John Gore, its family of companies includes Broadway Across America, Broadway.com, The Broadway Channel, BroadwayBox.com and Group Sales Box Office. Its productions span Broadway, Off Broadway, London’s West End, Japan and 48 North American markets. It has won Tonys in every producing category as well as numerous other Drama League, Drama Desk and Olivier awards.
At The John Gore Organization, a diverse, inclusive, and equitable workplace is one where all employees feel valued and respected, and all voices are valued and heard. We are committed to fostering, cultivating and preserving a culture of equity, diversity, access and inclusion.
Summary
The Operations Manager is based in Seattle, Washington, and directs and manages all technical operations of theatrical engagements in the West Coast Region for Broadway Across America, working in Seattle, Fresno, and Portland, with a supporting role in Costa Mesa. This role serves as the primary contact with representatives of the touring productions for advancing and executing the technical needs for all performances at the theatre and will be responsible for placing all union/crew calls necessary for each production.
Duties and Responsibilities
- Managing and overseeing all technical operations of theatrical engagement in the West Coast Region (Seattle WA, Portland OR, Fresno and Costa Mesa CA).
- Acts as main point of contact between company manager, venues, and Broadway Across America on all West Coast theatrical engagements.
- Communicate with Company Manager and/or other appropriate production personnel as necessary when emergency situations arise.
- Communicate and coordinate with front of house personnel on show requirements.
- File and distribute contracts for all shows.
- Prepare labor estimates for all engagements.
- Prepare and review settlement expenses for Seattle and Fresno, review settlement expenses for Portland and Costa Mesa.
- Primary settler for all markets and manage resettlements with shows and partners.
- Maintain internal forecasting documents for accounting and budgets on all shows.
- Assist with accounting needs of office, including coding marketing, operational and managerial invoices for Accounts Payable.
- Assist with check deposits as needed.
- Other duties as assigned
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
- Cooperation
- Establishes and maintains effective relationships
- Active listener
- Offers assistance and support to co-workers
- Works cooperatively in group situations
- Adaptability
- Able to work around unexpected changes of circumstance or workload
- Modifies a planned course of action based on new circumstances
- Changes communication style to achieve the best results
- Excellent organization skills
- Functional Competencies
- Looks for ways to improve and promote quality
- Demonstrates accuracy and thoroughness
- Passionate about the live entertainment industry
- Ability to lead a crew
- Highly organized with attention to detail
- Ability to manage multiple priorities and personalities to ensure work is completed in a timely and productive manner
- Ability to communicate effectively in oral and written communication on an interpersonal or group level
- Working knowledge of Microsoft Excel, Word and Outlook
- Knowledge of various types of stage machinery
- Ability to solve problems and rethink priorities on the fly in a performance situation
- Ability to communicate effectively with stagehands, management and venue
- Ability to understand and troubleshoot mechanical systems
- Ability to coordinate multiple parts of a project, set priorities and follow through in a timely manner
- Team Orientation
- Fosters team cooperation
- Understands team roles and responsibilities
- Supports group problem solving
- Excellent leadership skills
Education and/or Experience
- High School Diploma required. College degree preferred.
- Experience in the theatre, music, and live entertainment business.
- Experience in theatrical/entertainment production.
- Well versed in creating and managing spreadsheets.
Communication Skills
- Communicate effectively with stagehands, management, and promoters in fast paced and demanding environment.
- Ability to read, analyze, and interpret contracts, union agreements, technical riders.
- Ability to respond to common inquiries or complaints from customers, partners, or members of the industry.
- Ability to write in multiple styles that conform to prescribed style and format.
- Ability to effectively present information to varied audiences.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to:
- Lifting, pulling, pushing, carrying, climbing.
- Travel to markets to oversee technical aspects of shows.
- Walking to monitor show activity including front of house and backstage areas.
- Setting up and breaking down season lobby materials.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to:
- Long hours during the week of show engagements.
- Variety of hours including evenings, weekends, and holidays.
- Help lead a team to accomplish goals on time and within budget.
- Assisting other departments as needed.
Acknowledgement
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Employees will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
We offer competitive compensation including Vacation and Holiday Pay, health & welfare benefits, and a 401(k) retirement plan.
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
Job Type: Full-time
Pay: $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Work Location: Hybrid remote in Seattle, WA 98101